Destination Support Advisor

Hopesglobalgetaways
  • Lowell, Massachusetts
  • Remote
    11 days ago

    Job Description

    Position Overview

    We are expanding our remote team and looking for friendly, detail-oriented individuals who enjoy helping others discover and organize memorable vacation experiences. As a Destination Support Advisor, you will assist clients with researching destinations, evaluating available options, and coordinating the details needed for their upcoming trips.

    This is a beginner-friendly opportunity. Previous travel-industry experience is not required, and training, supplier resources, and ongoing education are provided.

    Key Responsibilities

    • Discuss vacation interests, preferred destinations, travel dates, and budgets with clients
    • Research hotels, resorts, cruises, transportation, tours, excursions, and destination activities
    • Identify suitable options based on individual traveler preferences
    • Provide helpful destination and accommodation information to support client decisions
    • Coordinate selected travel arrangements through approved supplier platforms
    • Prepare reservation confirmations, schedules, itineraries, and important trip information
    • Assist with booking adjustments, special requests, and routine client questions
    • Follow up on outstanding details and upcoming travel deadlines
    • Review reservation information for accuracy
    • Maintain organized client and booking records
    • Participate in supplier training and destination education

    What We Provide

    • 100% remote work opportunity
    • Flexible full-time and part-time scheduling
    • Comprehensive onboarding and beginner-friendly training
    • No previous professional travel experience required
    • Ongoing guidance and team support
    • Supplier and destination learning opportunities
    • Professional development and growth opportunities
    • Performance-based incentives and recognition
    • Qualifying travel discounts and industry benefits
    • Supportive virtual team environment

    Qualifications

    • Strong communication and customer-service skills
    • Organized with excellent attention to detail
    • Comfortable researching and comparing different options
    • Ability to manage multiple client needs and deadlines
    • Comfortable learning online systems and digital tools
    • Dependable, resourceful, and adaptable
    • Strong follow-up and time-management skills
    • Self-motivated and able to work independently
    • Basic computer proficiency and reliable internet access
    • Must be at least 18 years of age
    • Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region

    Numbers & Facts

    LocationLowell, Massachusetts (
    Remote
    )

    Skills

    • Budgetingunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Options Analysisunmatched
    • Organizational Skillsunmatched
    • Sales Managementunmatched
    • Time Managementunmatched
    • Travel Industryunmatched
    • Travel Planningunmatched
    • Willing to Travelunmatched
    • Work From Homeunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder