We are expanding our remote team and looking for friendly, detail-oriented individuals who enjoy helping others discover and organize memorable vacation experiences. As a Destination Support Advisor, you will assist clients with researching destinations, evaluating available options, and coordinating the details needed for their upcoming trips.
This is a beginner-friendly opportunity. Previous travel-industry experience is not required, and training, supplier resources, and ongoing education are provided.
Key Responsibilities
Discuss vacation interests, preferred destinations, travel dates, and budgets with clients
Research hotels, resorts, cruises, transportation, tours, excursions, and destination activities
Identify suitable options based on individual traveler preferences
Provide helpful destination and accommodation information to support client decisions
Coordinate selected travel arrangements through approved supplier platforms
Prepare reservation confirmations, schedules, itineraries, and important trip information
Assist with booking adjustments, special requests, and routine client questions
Follow up on outstanding details and upcoming travel deadlines
Review reservation information for accuracy
Maintain organized client and booking records
Participate in supplier training and destination education
What We Provide
100% remote work opportunity
Flexible full-time and part-time scheduling
Comprehensive onboarding and beginner-friendly training
No previous professional travel experience required
Ongoing guidance and team support
Supplier and destination learning opportunities
Professional development and growth opportunities
Performance-based incentives and recognition
Qualifying travel discounts and industry benefits
Supportive virtual team environment
Qualifications
Strong communication and customer-service skills
Organized with excellent attention to detail
Comfortable researching and comparing different options
Ability to manage multiple client needs and deadlines
Comfortable learning online systems and digital tools
Dependable, resourceful, and adaptable
Strong follow-up and time-management skills
Self-motivated and able to work independently
Basic computer proficiency and reliable internet access
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region
Numbers & Facts
Location
Lowell, Massachusetts (Remote)
Skills
Budgetingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Options Analysisunmatched
Organizational Skillsunmatched
Sales Managementunmatched
Time Managementunmatched
Travel Industryunmatched
Travel Planningunmatched
Willing to Travelunmatched
Work From Homeunmatched
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