Schedule: Full Time (Monday through Friday 8-5pm) Reports to: General Manager or Production Manager Pay Range: $15-16/hr depending on experience Car Center Holland is an I-Car Gold multi-shop growing company that prides itself in our winning team focused culture. We are a family business and family minded. Car Center offers an exceptional customer experience which in return keeps our shops very busy. We have many insurance relationships that also help to keep work coming our way. Our Core Values make our workplace not only stable but a lot of fun. Detail/Porter Responsibilities - Transport customers and parts as requested, while maintaining professionalism and safe driving practices
- Detail customer vehicles before and after body repairs are completed and as requested
- Clean interior and exterior of vehicles, ensuring a high level of customer satisfaction
- Remove all overspray from vehicles
- Carefully inspect freshly painted surfaces for imperfections
- Always maintain a safe, organized, and clean work area
- Perform general shop and parking lot cleanup; Clean the shop and office areas, including bathrooms
- Empty trash bins multiple times a day from the shop truck, bathrooms, paint shop, and offices (this includes moving boxes, metal, and other materials to appropriate bins)
- Ensure that vehicles are ready for delivery and parked in a dedicated location
- Be aware of any “Parking Lot Promises” made to customers and ensure those are fulfilled
- Review daily vehicle assignments with the Production Manager/GM to stay updated on due-out times and tasks.
- Make sure vehicles left out overnight are locked and secure
- Complete Quality Control (QC) sheets for every vehicle after detailing or repairs are finished
- Ensure strong communication with front desk regarding vehicle status and that keys and repair orders are returned to the office once the vehicle is completed
- Organize clean-up schedules based on due-out times for efficiency
- Assist in moving vehicles in and out of the shop as necessary (including nightly and in inclement weather)
- Assist the team with minor tasks and general upkeep as directed
- Maintain positive and "can do" attitude with regards to customer and team member assistance and requests
- Other responsibilities may be assigned by the General Manager/Production Manager
- Move boxes, metal, and other materials to appropriate bins in timely fashion
What To Expect From Car Center - Monday-Friday Work Schedule - No weekends!
- Paid Holidays (6 per year)
- PTO
- Clean, Well-Maintained, & Positive Work Environment
- Great Company Culture
- Advancement Opportunities
- Strong and Collaborative team
What We Expect From Our Employees - Clean and valid Driver's License (must be insurable by company policy) - required
- Uphold Company Core Values
- Follow Through and Sense of Urgency
- Strong ability to take initiative and work independently
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. - Ability to withstand environmental conditions of Auto Body Shop
- Ability to stand, sit, and kneel for periods of time
- Ability to transport customers using company vehicle and transport vehicles as needed
- Ability to lift 50+ pounds
Our Core Values - Attitude = Altitude
- Do the right thing, work hard, have fun, stay humbly confident.
- Exceptional Distinct Guest Experience (E.D.G.E.)
- Proactive Customer Service
- Respectful Accountability
- Collect all the facts first, deliver with respect. Teachable moments = opportunity for growth.
- Servant Leadership
- Leadership exists at every level. Always lead by example.
- Share to Solve
- Positive communication and collaboration are key to solving challenges. We focus on solutions, not blame, and work together to overcome obstacles.
- Grow or Die
- Embrace change with a growth mindset. What worked yesterday may not work today. Always continue improving.
Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
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