Development Campaign Manager

Reports to Director of Annual Giving

Word on Fire Catholic Ministries is a nonprofit global media apostolate that supports the work of Bishop Robert Barron and reaches millions of people to draw them into—or back to—the Catholic faith.

The Development Campaign Manager is responsible for contributing to Word on Fire’s annual giving fundraising efforts, primarily by managing and enhancing the success of the direct mail program. The Development Campaign Manager is responsible for writing compelling solicitation letters and other content that motivates and affirms existing donors and attracts new supporters to our mission. The role requires a deep understanding of data and the voice, values, and messaging of Bishop Robert Barron and Word on Fire. The Development Campaign Manager will coordinate with the Director of Annual Giving and third-party partners to develop, implement, and track multi-channel campaigns and grow this vital fundraising initiative. 

Location: Elk Grove Village, IL

Employment Type: Full-time

Responsibilities

• Lead Word on Fire’s monthly direct mail campaigns to enhance the program, increase revenue, and ensure an ROI that supports of the mission of Word on Fire
• Develop direct mail budgets, campaign materials and themes including extensive copywriting of segmented versions of campaign letters, remit forms, acknowledgement letters, email versions of campaigns, website landing page text, and other collateral materials; contribute to non-direct mail, development marketing copywriting as needed
• Work with Engineering and third-party partners to ensure clean and accurate data imports/exports, manage mailing list segmentation, analyze returns, and prepare recurring reports
• Collaborate with Design, Publishing, Distribution, and other departments to acquire necessary campaign collateral on tight deadlines
• Create and edit website content for fundraising campaign web pages via WordPress
• Build, write, and edit segmented direct mail follow-up email campaign messages using ActiveCampaign
• Work closely with third-party partners to meet all production and delivery deadlines of direct mail campaigns and processing of direct mail returns
• Participate in WOF’s strategic stewardship initiative to personally call donors who meet certain criteria
• Field donor and prospective donor questions via email (HelpScout) and phone (RingCentral)
• Add and update donation and donor information in CRM on a timely basis
• Assist in donor identification, cultivation, solicitation, and management
• Assist with other fundraising initiatives as needed, including online campaigns, special events, grant applications, and sponsorships
• Other duties as assigned

Requirements

• Bachelor's Degree in communications, marketing, journalism, or related field or equivalent experience
• 5 years experience in marketing, fundraising, or direct mail campaign management
• 3 years experience writing effective and compelling fundraising solicitation material
• Experience with Raiser’s Edge, Salesforce, or other donor database software
• Excellent written and verbal communication skills
• Strong ability to prepare and analyze large amounts of data via Tableau and Excel
• Strong interpersonal skills and willingness to talk on the phone
• Strong project management skills and ability to juggle multiple projects and priorities
• Ability to speak with people from a variety of backgrounds and patiently troubleshoot any customer service issues they are facing
• Occasional travel may be required
• Commitment to the mission of Word on Fire
• Familiarity with the work of Bishop Barron and Word on Fire

Preferred Qualifications

• 5 years experience in marketing, fundraising, or direct mail campaign management
• Experience working in non-profit fundraising
• Knowledge of fundraising and direct mail best practices
• Experience with WordPress or other online content management system
• Experience with Google Drive and Monday.com

Physical Requirements

• Must be able to remain in a stationary position (sitting or standing) for 75-90% of the workday while interacting with customers via phone, email, or chat
• Constantly operates a computer and other office equipment which involves frequent repetitive motions of the hands and wrists
• Frequently communicates with donors, vendors, colleagues who have inquiries or issues; must be able to exchange accurate information in these situations, requiring clear speech and the ability to hear or understand verbal communication
• Must be able to inspect documents, view computer screens for extended periods, and navigate software interfaces to retrieve customer data
• Occasionally moves about the office to access file cabinets, office equipment, or attend meetings
• Occasionally moves office supplies, files, or equipment weighing up to 20 pounds
• Ability to work in an open-office environment with moderate noise levels (e.g., computers, printers, conversations/calls, and light traffic)

Compensation and Benefits

The estimated base pay range for this position is $75,000 - $100,000 annually. Word on Fire determines individual compensation on several factors, including but not limited to, experience, skills, alignment with the role’s responsibilities, and geographic location. This role may be eligible for annual merit increases based on individual performance.

Word on Fire also offers its team members a robust benefits package that includes:

• Work-from-home Wednesdays and up to 20 additional work-from-home days throughout the year
• Several 100% Word on Fire-paid insurance benefits: life, short-term disability, and long-term disability
• Other insurance benefits: medical, dental, vision, HSA, FSA, accident, critical illness, and hospital indemnity
• A retirement plan with a 3% target employer contribution
• Generous paid time off and paid holidays
• Paid parental leaves at 100% of base salary
• Access to Word on Fire’s incredible wealth of content and resources and more!

Word on Fire is founded upon and intent on prioritizing its Catholic religious mission and principles above all else. Word on Fire's religious mission may therefore require that it make employment decisions based on an individual's religion and adherence to the principles of the Catholic Church.