Company Overview:
At ChildSavers, we believe that every child deserves a strong start and a hopeful future. As Richmond’s oldest nonprofit dedicated exclusively to children’s mental health and trauma recovery, we provide access to equitable, trauma-informed therapy and prevention services that build resilience and support lifelong well-being. Our team is composed of mission-driven professionals who work every day to empower children and strengthen families throughout Central Virginia. By joining ChildSavers, you’ll become part of a compassionate, collaborative organization that values diversity, promotes continuous learning, and is committed to making a meaningful impact in our community. Position Summary:
We are seeking a full-time Development Coordinator to support the Development and Communications team. The Development Coordinator is primarily responsible for providing support for database management, donor records, documenting, reporting, analytics, and general administrative duties. The Development Coordinator works alongside all members of the department to measure the impact of fundraising and outreach efforts through analytics, data integrity, and offering support with special projects. This role will support the Development office as necessary to cultivate, solicit, and steward new and existing donors with the goal of raising philanthropic funds for the agency. Essential Duties and Responsibilities: - The essential functions include, but are not limited to, the following:
- Process gifts, prepare gift acknowledgements, and document all donor correspondence and funding applications in the CRM (Salesforce)
- Assist the Director of Development and other team members to ensure Salesforce contains complete and accurate records relating to all aspects of fund raising
- Manage online giving portal (GiveSmart) and support the Director of Development and team with all functionalities of the system
- Work closely with the Marketing and Communications Officer to compile and segment mailing lists, track activities, and analyze results from digital and mailed fundraising and marketing efforts
- Pull reports for all fundraising and marketing communications, including but not limited to solicitations, annual reports, newsletter mailing, digital marketing analytics, etc.
- Assist with the creation & ongoing maintenance of reports including identification of new prospects, retention strategies, growth opportunities, fundraising performance, etc.
- Work with Finance department to ensure accurate weekly and monthly reconciliation and provide information as needed for the annual audit and 990
- Manage and lead the Development Dashboard reporting which is reviewed on a weekly and monthly basis.
- Create weekly donor stewardship reports and disseminate to the Vice President of Development & Communications, along with other members of the team
- Manage the coordination of the in-kind and wish list program, including solicitation efforts, processing, acknowledging, organizing, and distribution of items to departments
- Provide support for the team as it relates to event planning, including processing guest lists, implementation, coordination, and reporting
- In coordination with the Director of Development, serve as a staff liaison to the Community Board, including recruitment and stewardship of leadership volunteer efforts, all meeting logistics, and engagement activities
- In coordination with the Vice President of Development & Communications, serve as the Board Resource Development Committee secretary by managing all notes and meeting minutes.
- Provide administrative support to the Development & Communications team as needed. This will include (but is not limited to) preparing credit card statements, etc.
Required Qualifications: - High School Diploma or GED required; associate or bachelor's degree preferred
- One to two years' relevant work experience; or relevant volunteer/internship experience
- Intermediate knowledge of all platforms within Microsoft Office software (Word, Excel, PowerPoint, Outlook) required
- Data entry experience preferred (Salesforce experience a plus)
- Ability to anticipate team needs and translate to data
- Strong research, analytical, and written communication skills are essential
- Organization skills and the ability to prioritize tasks & meet deadlines all while paying close attention to detail are required
- Familiarity with nonprofit work and fundraising preferred
- Demonstrated understanding of the importance of consideration for diversity, equity, and inclusion when analyzing problems, identifying solutions, and defining success when working with diverse communities
- Commitment to the mission of ChildSavers and organizational values including diversity, integrity, passion, relationships, and impact
Physical Demands and Work Environment: - Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- ChildSavers services occur primarily in office-like settings including an ADA-compliant outpatient clinic and public-school settings, as well as occasional community visits.
All ChildSavers employees are expected to demonstrate the following core competencies in the performance of their work: - Mission Alignment: Demonstrates commitment to ChildSavers’ mission of guiding children through life’s critical moments with trauma-informed care.
- Integrity & Ethics: Maintains the highest standards of confidentiality, honesty, and ethical conduct in all professional interactions.
- Cultural Fluency: Works effectively across diverse populations, demonstrating cultural humility and commitment to equity and inclusion.
- Trauma-Informed Practice: Applies the principles of trauma-informed care and healing-centered engagement in daily work and decision-making.
- Collaboration: Builds productive working relationships with colleagues, clients, families, and community partners; communicates professionally and respectfully.
- Accountability: Takes ownership of assigned work, meets deadlines, and delivers quality results aligned with role expectations and agency goals.
- Adaptability: Responds constructively to changing priorities, new information, and evolving client or organizational needs.
- Professional Growth: Engages in ongoing learning, welcomes feedback, and applies new knowledge to improve individual and team performance. The following represent the minimum knowledge, skills, and abilities required to perform this role:
Benefits: ChildSavers offers a comprehensive and competitive benefits package including options for health, dental, and vision insurance(s), a health savings account, access to employer-paid EAP support services, a public service loan forgiveness (PSLF) assistance support service (free-of-charge), a retirement plan with tenure-based contribution incentives, employer-paid short and long term disability insurances, group term life insurance, paid time off, & 15 paid holidays annually. ChildSavers is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. All employees and applicants will be treated without regard to age, sex, color, religion, race, national origin, veteran status, sexual orientation, gender identification, marital or familial status, physical or mental disability, legal source of income, or any other status protected by law.
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