Analysis Skills, Background Investigation, Budgeting, Building Codes, Construction Inspection, Construction Planning, Customer Relations, Customer Satisfaction, Customer Support/Service, High School Diploma, Interpersonal Skills, Keyboards, Mechanical, Electrical and Plumbing (MEP), Multitasking, Office Equipment, Organizational Development/Management, Organizational Skills, People Management, Physical Demands, Procedure Development, Process Improvement, Process Management, Project/Program Management, Secondary School, Standards Development, Status Reports, Storage Area Network (SAN), Time Management, Zoning
Development Services Specialist II - Plan Review Intake
Salary
$24.48 Hourly
Location
1901 S ALAMO ST SAN ANTONIO,78207, TX
Job Type
4A Full-Time
Job Number
2026-01016
Department
Development Services
Opening Date
05/22/2026
Closing Date
6/5/2026 11:59 PM Central
Grant Funded
No
FLSA Status
Non-Exempt
- Description
- Benefits
- Questions
Job Summary
Under immediate supervision, is responsible for supporting the Plan Review Intake team by coordinating administrative processes for the team. Performs preliminary review of plans and monitors the plan review process. May exercise functional supervision over assigned staff.
Work Location
1901 S Alamo St, San Antonio, TX 78204
Work Hours
7:45 a.m. - 4:30 p.m. Monday-Friday
Essential Job Functions
- Answers inquiries regarding Development Services and works with customer to resolve permit-related issues.
- Receives development related applications and commercial plans.
- Reviews applications and plans for completeness to ensure documents meet requirements and are available for team review.
- Monitors plans to ensure timely review.
- Logs submitted plans, requests, fees, meetings, and partial permits.
- Coordinates office supply orders, plan review and processing, expedition of requests, and application processing.
- Schedules post-review meetings as necessary.
- Develops standards, procedures, and reports to ensure plans are reviewed properly and timely.
- Assists in training other Plan Review Intake team members. May assist with high profile and media requests.
- Performs related duties and fulfills responsibilities as required.
Job Requirements
- Bachelors Degree from an accredited college or university.
- Two (2) years of processing experience or customer service activity.
Preferred Qualifications
- Experience with Accela Permitting Software.
Applicant Information
- Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
- Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Knowledge, Skills, and Abilities
- Knowledge of ordinances, City Codes, and International Building Codes.
- Knowledge of building, mechanical, electrical, plumbing, and zoning codes in relation to building inspections and to City ordinances.
- Knowledge of flood plans, historical, and other codes in relation to position of plans coordinator.
- Knowledge of budget preparation and administration.
- Knowledge of organizational management and workflow theories and techniques.
- Skill in utilizing a computer keyboard and other basic office equipment.
- Skill in evaluating processes for improvement.
- Ability to use interpersonal and analytical skills to confer with professional Engineers and Architects.
- Ability to evaluate complaints and submit reports to the Director or Assistant Director.
- Ability to evaluate daily up-to-date status reports to ensure all prerequisites are met on construction plans.
- Ability to perform within the department personnel investigations as assigned by the Director or Assistant Director.
- Ability to distribute report to Plan Examiners, Director, and/or Assistant Director.
- Ability to handle assignments with utmost integrity and discreteness.
- Ability to establish and maintain an effective working relationship with co-workers, supervisors, and the general public.
- Ability to perform all the physical requirements of the position, with or without accommodations.
- Working conditions are primarily in an office environment.
Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp
Note:
- Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
- Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01
Are you a current regular full time or part time CoSA employee?
- Yes - I am a Full Time City Employee.
- Yes - I am a Part Time City Employee.
- No - I am not a Full Time or Part Time City Employee.
02
Are you a veteran or active member of the armed forces?
03
Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?
- Yes - SA Ready to Work Program
- Yes - Train for Jobs SA Program
- Yes - Both Programs
- No
04
What best describes your highest level of education at the end of the current semester?
- Some High School
- High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
- 30+ completed semester hours (credits) from an accredited college or university
- 60+ completed semester hours (credits) from an accredited college or university
- Associates Degree from an accredited college or university
- 90+ completed semester hours (credits) from an accredited college or university
- 120+ completed semester hours (credits) from an accredited college or university
- Bachelors Degree from an accredited college or university
- Masters Degree from an accredited college or university
- PhD, JD, or other Post Graduate Degree from an accredited college or university
- None of the above
05
How many years of processing experience or customer service activity do you have?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- 11 years
- 12 years
- 13 years
- 14 years
- 15 years +
06
How many years of experience do you have in reviewing plans and documents?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years +
07
Do you have experience working with Accela Permitting Software?
08
Describe your customer service skills. How do you build and maintain customer relations and satisfaction? If you dont have any experience, please enter "N/A."
09
Describe your experience managing projects with multiple tasks and ability to meet deadlines. If you do not have experience, answer "N/A."
10
I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.
Required Question
Employer City of San Antonio
Address Human Resources Department
San Antonio, Texas, 78205
Phone 210-207-8705
Website http://www.sanantonio.gov/HR/CareerCenter.aspx