Device Fulfillment Associate

Audicus

  • New York, New York
  • 18 days ago
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    Skills

    • Audiologyunmatched
    • Customer Experienceunmatched
    • Delivery Managementunmatched
    • Detail Orientedunmatched
    • Logisticsunmatched
    • Order Picking/Packingunmatched
    • Product Testingunmatched
    • Salesunmatched
    • Software Engineeringunmatched
    • Team Playerunmatched
    • Telehealthunmatched
    • Time Managementunmatched

    Description

    Who We Are

    Audicus is a health-tech company based in New York City. We are changing the hearing aid industry with a leading telehealth solution that streamlines the hearing care experience from user testing to product delivery - both for consumers and providers. We are highly mission-driven and have reconnected, transformed and empowered tens of thousands of lives to date

    The Role
    We are looking for an extremely detail-oriented, process-driven individual to work with us full-time as a Device Fulfillment Associate. In this role, you will help Audicus transform lives by ensuring the timely delivery of hearing aids to Americans across the country.

    Responsibilities
    • Prepare and neatly pack orders according to company standards
    • Program hearing aid devices utilizing custom programming software
    • Provide first-rate support to in-office customers as needed
    • Customize shipments based on specific order details
    • Utilize shipping software to print shipping labels and manage delivery times
    • Log and process incoming packages
    • Coordinate logistics across our sales, customer experience, and audiology teams
    • Keep track of inventory and supplies
    • Knowledgeable of hearing aid devices and aptitude to inspect/repair

    What We Are Looking For
    • High standard of workmanship
    • Positive, with a friendly attitude and the ability to work together in a team-oriented environment
    • Able to work in a fast-paced environment
    • Enthusiastic
    • Independent
    • In-office position (Midtown Manhattan)

    Compensation Range:
    Hourly Range: $24.00 - $26.00 / hour

    Location: NYC, Manhattan - Onsite 5 Days/Week

    Benefits: 
    Medical/Dental/Vision through Aetna; 401K, telehealth, commuter benefits, Paid Parental Leave, Flexible PTO, Paid sick leave

    FLSA Status:
    Non-Exempt – This position is eligible for overtime pay in accordance with federal and applicable state wage and hour laws.

    (Notice: Audicus participates in E-Verify to determine work authorization once an applicant has accepted their offer)

    Numbers & Facts

    LocationNew York, New York

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