About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. Weve grown every year since, and today were proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHIs concierge approach to help them solve whats next. But the heartbeat of SHI is our employees all 7,000 of them. If you join our team, youll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive in our offices or yours.
Job Summary
The DevOps Engineer is responsible for designing and managing CI/CD pipelines, developing Infrastructure as Code with Terraform, and ensuring system compliance and security. This role involves automating processes to improve development efficiency, conducting root cause analysis for production issues, and integrating AWS and Azure services into existing infrastructure. The DevOps Engineer will collaborate with development teams to implement new features while ensuring adherence to best practices in software development.
Role Description
Design, implement, and manage CI/CD pipelines.
Develop and maintain Infrastructure as Code (IaC) using Terraform.
Monitor system performance and manage source code, ensuring operations reports are accurate.
Ensure systems are updated, compliant with standards, and secure against cyber threats.
Develop and maintain on-premises tooling solutions.
Automate processes to enhance development efficiency and outcomes.
Conduct root cause analysis for production issues to prevent recurrence.
Collaborate with development teams to integrate new software features.
Oversee the integration of AWS and Azure services into the existing infrastructure.
Ensure software development follows best practices and established processes.
Behaviors and Competencies
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.
Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance.
Skill Level Requirements
Knowledge of AWS and Azure Cloud Platforms and associated services - Basic
Expertise in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Basic
Knowledge of network protocols and technologies (TCP/IP, VPN, VLANs), understanding of security concepts (access control, authentication, encryption), and proficiency in managing network threats and security solutions (intrusion detection systems, firewalls, Anti-DDOS Protection, Threat Management Protection, Content Filtering, Ingress/Egress management) - Basic
Ability to utilize version control systems such as Git and Azure DevOps effectively - Basic
Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms - Basic
Ability to effectively utilize tools such as Jenkins, Groovy, Terraform, Splunk, Git, CodeCommit, and/or SonarSource for development and operational processes - Basic
Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Basic
Other Requirements
Completed Bachelors Degree or relevant work experience required
1-3 years of experience in cloud computing required
1-3 years of experience in a similar role required
1-3 year of experience in AWS or Azure preferred
The estimated annual pay range for this position is $90,000 - $145,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity M/F/Disability/Protected Veteran Status
Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million "software-only" regional reseller into a $8.5 billion global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world-class customer support have made SHI the complete IT hardware, software and professional services solution provider it is today.
Under the guidance of our current ownership for nearly 30 years, SHI has never been faced with a merger or acquisition that could distract us from supporting our customers. Remaining focused on the job at hand has allowed us to forge long-term relationships with the clients and OEM partners who remain our most loyal and ardent supporters. The most important metric by which success can be measured - the rate at which we retain our customers - is 99%, ranking SHI among the highest in our industry or any other!