Job Description
Position Summary
We are seeking an experienced, hands-on DevOps Manager to lead a three-person team supporting our Azure environment. This role combines people leadership, cloud engineering, automation, governance, security partnership, and incident management. The manager will work closely with Application Development, Information Security, IT Infrastructure (ITI), Networking, NSOC, and the Service Desk to improve reliability, reduce avoidable developer escalations, and mature enterprise DevOps practices.
Responsibilities:
Leadership, Operations & Collaboration
Azure Architecture, Reliability & Optimization
DevOps, GitHub, Azure DevOps & Automation
Policy, Process, Procedure & Standardization
Security, Monitoring & Dashboards
Qualifications:
Preferred Qualifications:
We are seeking an experienced, hands-on DevOps Manager to lead a three-person team supporting our Azure environment. This role combines people leadership, cloud engineering, automation, governance, security partnership, and incident management. The manager will work closely with Application Development, Information Security, IT Infrastructure (ITI), Networking, NSOC, and the Service Desk to improve reliability, reduce avoidable developer escalations, and mature enterprise DevOps practices.
Responsibilities:
Leadership, Operations & Collaboration
- Lead, coach, schedule, and develop three DevOps employees; manage priorities, performance expectations, resource allocation, and vacations.
- Run daily standups and weekly coordination meetings with ITI and Service Desk; communicate effectively with developers, technical leaders, support teams, and business stakeholders.
- Serve as the first escalation point for On-Call support; lead production incident response, root cause analysis, post-incident reviews, and permanent corrective actions.
- Partner with Service Desk L2 and NSOC to improve triage, diagnostics, prioritization, runbooks, escalation paths, and automation so fewer incidents require developer involvement.
Azure Architecture, Reliability & Optimization
- Design and support secure, reliable, scalable, and cost-effective Azure solutions across compute, networking, identity, storage, data, integration, monitoring, security, containers, and platform services.
- Right-size and fine-tune Azure services for performance, availability, capacity, cost, autoscaling, scale-out, and scale-in.
- Implement resilient architectures using Availability Zones, zone redundancy, multi-region patterns, disaster recovery, and business continuity practices.
- Proactively identify code, deployment, configuration, capacity, and platform issues before they create business impact.
DevOps, GitHub, Azure DevOps & Automation
- Build and improve CI/CD workflows using GitHub, GitHub Actions, and Azure DevOps (ADO), which remains in active use; support branching, source control, release, and SDLC practices.
- Advance Infrastructure as Code and operational automation using OpenTofu, Terraform, PowerShell, and Bash.
- Streamline provisioning, configuration, deployment, change, recovery, support, and compliance processes.
- Use AI-assisted engineering tools, including Claude or comparable platforms, responsibly for analysis, automation, documentation, and problem resolution.
Policy, Process, Procedure & Standardization
- Determine requirements for new and existing operational and engineering policies, processes, procedures, standards, and controls based on business, technical, security, and support needs.
- Develop and maintain Policy, Process, and Procedure documents for Application Development and other company teams, including NSOC.
- Define ownership, controls, handoffs, decision points, escalation paths, measures, and architecture patterns; drive adoption and continuous improvement.
Security, Monitoring & Dashboards
- Work with Information Security to embed DevSecOps requirements, remediate vulnerabilities, support audits, and strengthen operational controls.
- Review alerts, logs, telemetry, access patterns, and employee activity to identify recurring problems, security risks, policy violations, misuse, or potentially rogue user behavior.
- Improve alert quality and build actionable dashboards covering platform health, application performance, incidents, deployments, capacity, cost, security, and service-level trends.
Qualifications:
- 5+ years as a DevOps Manager or in a comparable hands-on technical leadership role, including employee supervision and operational accountability.
- Deep knowledge of Microsoft Azure architecture, services, operations, monitoring, networking, security, scalability, resilience, cost optimization, zone redundancy, and multi-region design.
- Strong experience with GitHub, GitHub Actions, Azure DevOps (ADO), CI/CD, source control, branching strategies, and SDLC practices.
- Hands-on experience with OpenTofu, Terraform, PowerShell, and Bash.
- Experience with observability, dashboards, alerting, incident management, on-call escalation, troubleshooting, and root cause analysis.
- Ability to gather requirements and author clear Policy, Process, and Procedure documents for technical and operational teams.
- Excellent written, verbal, facilitation, and cross-functional communication skills.
Preferred Qualifications:
- AWS or multi-cloud experience.
- Experience with Claude, GitHub Copilot, or other AI-assisted engineering tools.
- Experience with DevSecOps, policy-as-code, security analytics, or threat detection.
- Experience with Azure Monitor, Log Analytics, Application Insights, Microsoft Defender for Cloud, or similar platforms.
- Relevant Azure, GitHub, HashiCorp, OpenTofu, security, or cloud architecture certifications.
Numbers & Facts
| Location | Seffner, FL |
| Industry | Retail |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1991 |
| Website | http://www.roomstogocareers.com |
About Company
When Rooms To Go opened its first set of doors in 1991, the way people bought furniture was changed forever. Since then, we've grown into America's #1 independent furniture company with the nation's largest furniture inventory. By offering stylish furniture at everyday low prices, original room packages, superior service and fast delivery, today Rooms To Go is America's favorite place to buy furniture.
Along with the creation of this great furniture company, an exciting and innovative way to shop furniture was born. Rooms To Go introduced the concept of displaying and packaging furniture in complete room settings. Our designers coordinate each room's colors, fabrics and accessories to the last detail, so customers don't have to. This approach affords customers a simplified shopping experience and increased savings when buying an entire room. Trained, knowledgeable and courteous Rooms To Go sales associates create the hassle free, comfortable environment customers enjoy in our showrooms.
Rooms To Go's incomparable delivery promise ensures customers receive their new furniture in days, not months. Our fast and easy furniture delivery is realized through state-of-the-art Rooms To Go distribution centers, housing hundreds of thousands of furniture pieces ready for delivery today.
The Rooms To Go Furniture Revolution is the direct result of the finest sales, merchandising, advertising, operations, customer service and finance initiatives in the furniture industry. Our complete focus is to embrace change, and to respect and respond to our customer base. Certainly our policy of fashion at an affordable price generates high traffic through the front door, but it is the Rooms To Go Team that builds the loyalty and trust that keeps our customers coming back.
Rooms To Go recognizes that our over 5,000 associates are the nucleus of our continued success. We hire the finest candidates, who are career oriented and motivated. We value the individuality and creativity of our associates and recognize them on a regular basis. The executive team provides the vision; as service leaders, they are the coaches. They empower and believe in people achieving excellence in their work and lives. They love the business and refuse to accept mediocrity. Integrity and honesty are part of your benefit package at Rooms To Go.
Along with competitive pay, Rooms To Go offers excellent and affordable health insurance, a 401(k) plan with discretionary match, dental, vision, life, and disability insurance. Paid time off includes a week of paid vacation after only six months of employment, personal time and paid holidays. We are proud of our Wellness Program that offers our associates contests, weight loss and activity programs, discounts, and information to stay healthy. Many of our positions offer individual or team incentives to recognize and reward our associates. Rooms To Go associates enjoy a fast paced, innovative, team environment that focuses on giving our customer's an amazing buying experience.
Skills
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