DevOps & Site Reliability Lead - Retail Devops (POS, payment systems)

Job Description

Must Have Technical/Functional Skills

Technology and Programming (Expert Level)

• Strong proficiency in Java full stack developer
• Object-Oriented programming principles and concepts
• Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security)
• Knowledge if RESTful API development
• Experience with database like Oracle, DB2, MySQL
• Proficiency in Payment Switch BASE24 EPS, C++, AS400 and Python is also added advantage

Domain, Cloud & Platform Engineering

• Must have domain experience on Retail Point of Sale/Payment Systems/Merchandising/Inventory/Logistics area
• Expertise in Microsoft Azure, including:
  • Compute (VMs, App Services, Azure Container Apps)
  • Containers & Orchestration (AKS, Docker)
  • Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers)
  • Storage, Azure Key Vault, Azure Monitor, Log Analytics
• Proven experience designing enterprise grade, highly available cloud platforms

DevOps & Engineering Excellence

• Advanced experience with Azure DevOps and CI/CD pipeline architecture
• Strong scripting skills (PowerShell, Bash)
• GitOps concepts, branching strategies, release orchestration

Site Reliability Engineering (Leadership Level)

• Ownership of platform reliability, resiliency, and performance
• Definition and governance of:
  • SLIs, SLOs, SLAs
  • Error budgets and reliability metrics
• Advanced observability strategy, designing and implementation:
  • Metrics, logs, traces, alerts, dashboards using Dynatrace
• Incident response leadership, RCA facilitation, and long term remediation planning
• Experience operating 99.9% 99.99% availability systems

Security, Compliance & Cost

• Secure cloud design using Key Vault, managed identities, RBAC
• Cost optimization (FinOps mindset) across cloud infrastructure

Roles & Responsibilities

• Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes
• Define and enforce SRE standards, best practices, and operating models
• Architect and govern highly available, scalable cloud platforms
• Lead the design and implementation of CI/CD and IaC strategies
• Establish proactive monitoring, alerting, and incident prevention mechanisms
• Own major incident leadership, RCA execution, and corrective action tracking
• Partner with application, security, and architecture teams to build reliability by design
• Drive automation to reduce toil and improve operational efficiency
• Mentor and coach SRE and DevOps engineers across teams
• Influence roadmap decisions with a reliability, scalability, and cost lens