Diabetes Quality Coordinator

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Ortho, IT, BHMG and Call Center

Status: Part Time 40 Hours

Shift: Days

SALARY RANGE: 38,552.80 - 59,768.80 YEARLY

General Summary:

The Diabetes Quality Coordinator (QC), as defined in the American Diabetes Association (ADA) Standards, is responsible for overseeing the day-to-day operations of the Diabetes Self-Management Education and Support (DSMES) service at all sites. The QC ensures that the National Standards Diabetes Self-Management Education and Support (NSDSMES) are met and maintained at all times.

Responsibilities:

1. The QC is responsible for the monitoring, facilitating, and implementing of the American Diabetes Association Education Recognition Program (ADA ERP) in accordance with the ADA ERP Review Criteria & Indicators current edition. Responsible for the ongoing evaluation of all Diabetes Wellness Center (DWC) to enhance quality of the DSMES and address gaps in service. Maintains the quality improvement process and plan for evaluating the education process and service outcomes. Maintains the required documentation according to ADA ERP Recognitions Standards, ADA Standards of Medical Care in Diabetes and CMS Guidelines. a. Responsible for the compilation of reports for behavioral goal outcome(s) and other participant outcome(s). b. Responsible for the interpretation of the results and implementation of modifications to improve program outcomes. c. Responsible for outcome assessment and the evaluation schedule. d. Schedules reporting for quality improvement initiatives based on DSMES outcomes data to enhance quality of the DSMES and address gaps in service. e. Schedules reporting for the American Diabetes Association (ADA) Annual Status Report which includes the aggregation of DSMES outcomes data and implementation of improvement initiatives.

2. Coordinates and implements processes to assure compliance with regulatory and accreditation standards as defined within Bayhealth and by Best Practices (CMS, Joint Commission, ADA, American Association of Diabetes Educators (AADE), State of Delaware Department of Licensure)

3. Collaborates with clinicians and leadership to integrate office processes and informatics with the care and education specialists (including training, scheduling, program development, security, and other necessary functions).

4. Collaborates with clinicians and leadership to include (but not limited to), hiring, orienting, and program development, with the integration of appropriate clinical services.

5. Collaborates with clinicians and leadership to direct and monitor appropriate utilization of resources in accordance with capital and operational budget initiatives.

6. Assists Manager and staff as needed. a. Serves as a role model and mentor/resource for diabetes care and education specialists. b. Appropriately supervises the activities of the professional/support staff, as directed in the absence of manager c. Ensures adequate diabetes care and education specialists skill acquisition d. Assists with development and implementation of diabetes care and education specialists clinical competencies. e. Serves as primary validator for diabetes care and education specialists competencies

7. Provides DSMES for participants aged 18 and older in compliance with ADA ERP guidelines, including intensive insulin therapy and management of diabetes during pregnancy and diabetes resulting from treatment of another disease.

8. Participates in community events for community education and program visibility. a. Exceptional: participates in 4 community events b. Superior: participates in 3 community events c. Meets: participates in 2 community events d. Below: participates in 1 or less community events

9. Organized stakeholders to provide purposeful input and/or advocacy via planning activities, preparation, meeting attendance,urposefulput and/or advocacy via planning activities, preparation, meeting attendance and participation.

10. Other duties as assigned within the scope and practice of the diabetes care and education specialist discipline.

Required Education, Credential(s) and Experience:

• Education: Bachelor Degree; Nursing; Or Bachelor's Degree in Dietetics/Dietitian.

• Credential(s): Registered Nurse

Basic Life Support

Certified Diabetes Care and Education Specialist

Registered Dietitian Nutritionist

; If BSN is held, valid RN licensure is required.

Registered Dietician credentials are required if a Bachelor's Degree is a specialization in Dietetics/Dietician.

• Experience:

Required: Five (5) years of professional practice as an RN, RD, or Pharmacist, including 2 years as a Clinical Diabetes Educator. Experience with the ADA accreditation process.

Preferred Education, Credential(s) and Experience:

• Education:

• Bachelor Degree; Nursing; Or Bachelor's Degree in Dietetics/Dietitian.

• Credential(s): Registered Nurse

Basic Life Support

Certified Diabetes Care and Education Specialist

Registered Dietitian Nutritionist

; If BSN is held, valid RN licensure is required.

Registered Dietician credentials are required if a Bachelor's Degree is a specialization in Dietetics/Dietician.

• Credential(s):
• Experience:

To view a full list of all open position at Bayhealth, please visit:

https://apply.bayhealth.org/join/