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Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.
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Coordinate transient arrangements.
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Demonstrate effective use of supplies.
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Perform duties as assigned to meet the patient care or operational needs of the clinic.
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Identify and counsel psychosocial issues.
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Provide patient and family education.
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Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
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Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.
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Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
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Act as advocate on patient's behalf with the appropriate local, state, and federal agencies.
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Complete initial assessment of new patient psychosocial needs in adherence to state/CMS regulations and company policy.
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Complete KDQOL in accordance with company policy.
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Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities.
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Identify social agencies and other resources as appropriate to the needs of the patients, including but not limited to financial/funding sources.
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Be familiar with professional organizations related to kidney disease (i.e. National Kidney Foundation, American Kidney Foundation).
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Use personal protective equipment as necessary.
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Be familiar with all emergency operational procedures.
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Regular and reliable attendance is required for the job.
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Provide information and referrals as needed.
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Attend and participate in the monthly Quality Assessment and Performance Improvement (QAPI) activities.
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Coordinate development and maintenance of patient/family support groups.
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Maintain collaborative working relationship with Medical Director and physicians.
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Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community.
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Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
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Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.
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Educate staff and provide inservice training in relation to patient psychosocial care.
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Lead staff in team concepts and promote a team effort.
Company (Career Site Brand):
U.S. Renal Care