Overview:
Stewart & Stevenson Power Products is Now Hiring a Parts Specialist 6565 Hanover Rd. NW, Albuquerque, NM 87121. Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines.
Responsibilities:
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Fill customer orders from stock.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Take inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Demonstrate equipment to customers and explain functioning of equipment.
- Place new merchandise on display.
- Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
- Repair parts or equipment.
- Calculate and provide sales quotes to customers on multi-part orders.
Qualifications:
- Ability to perform work accurately and thoroughly.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures.
Computer Skills:
- Proficient in Microsoft Office applications (Word, Excel, Outlook). Oracle experience preferred.
Education/Experience:
- High School Graduate or General Education Degree (GED) and two to four years related experience.
Physical Conditions & Requirements:
- Parts department environment. Parts storage area may not be air conditioned.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.