DIESEL- TRUCK SHOP - Service Manager

Tonys Truck ELectric

  • Newark, NJ
  • 30+ days ago
  • Full-time
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Skills

  • Automotive Repair and Maintenanceunmatched
  • Automotive Technologyunmatched
  • Best Practicesunmatched
  • Billingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Document Managementunmatched
  • Maintenance Servicesunmatched
  • Mentoringunmatched
  • Profit & Loss Managementunmatched
  • Record Keepingunmatched
  • Repair Ordersunmatched
  • Resolve Customer Issuesunmatched
  • Retail Managementunmatched
  • Salesunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

Description

Benefits:
  • Paid time off

Benefits/Perks
  • Careers Advancement Opportunities 
  • Competitive Compensation
Job Summary
We are looking for a Truck Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. 


Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
 
Responsibilities 
  • Manage a team of truck service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
 Qualifications
  • Successful completion of a pre-employment drug and background screening
  • At least 5 years of experience as an Truck Service Manager.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Numbers & Facts

LocationNewark, NJ
Job TypeFull-time

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