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Digital Accessibility Manager

University of Delaware

Newark, New Jersey

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JOB DETAILS
SKILLS
Assistive Technology, Audit Metrics, Auditing, Best Practices, CSS (Cascading Style Sheet), Communication Skills, Computer Science, Customer Support/Service, Disability Accommodations, HTML (HyperText Markup Language), Human-Computer Interaction, Information Design, Information Science, Internet Application, JavaScript, Keyboards, Leadership, Multimedia, Multitasking, Organizational Skills, Presentation/Verbal Skills, Product Support, Project/Program Management, Purchasing/Procurement, Quality Assurance, Quality Assurance Methodology, Regulatory Compliance, Rich Internet Application (RIA), Speech Recognition, Speech Recognition Software, Supplier Relationship Management (SRM), Team Lead/Manager, Test Tools, Usability Engineering, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Voice-Over, WAI (Web Accessibility Initiative), Web Accessibility, Web Content Accessibility Guidelines (WCAG), Web Site Monitoring, Web Testing, Writing Skills
LOCATION
Newark, New Jersey
POSTED
Today
Pay Grade: 32E 
 
Context of Job
 
The Digital Accessibility Manager works with Technology Accessibility Specialists and other campus clients such as Procurement to ensure digital assets, including but not limited to website, multimedia, applications, and third-party digital products and services, are compliant with the latest versions of the Web Accessibility Content Guidelines (WCAG) and Web Accessibility Initiative Accessible Rich Internet Applications Suite.
 
Major Responsibilities
  • Provide leadership and oversight of the Digital Accessibility Specialist role.
  • Provide support to digital specialists across campus units, guiding production of accessible user experiences.
  • Identify, implement, and oversee tools for monitoring web accessibility.
  • Assess the use of and future needs for accessibility technology and governance tools such as monitoring and reporting, speech recognition, screen reader, and other tools.
  • Serve as approver for large-scale, high-impact digital technology purchases, development, or implementations.
  • Assist Procurement and departments with the purchase of accessible digital products and services.
    Manage relationships with accessibility vendors.
  • Assist departments with the development of remediation plans for inaccessible web content or digital products or services.
  • Perform regular accessibility audits and track metrics for assessing and measuring success in accessibility and support offerings.
  • Work with the Digital Accessibility Specialist to provide tutorials, guidelines, and training to campus.
  • Work with the Director of Disability Support Services in implementing appropriate and effective solutions/products to support independence for people with disabilities.
  • Stay abreast of all current and future accessibility regulations and compliance standards, best practices, and solutions to promote and enable accessibility.
  • Perform other duties as assigned.
Qualifications
  • Bachelor’s degree with six years of related experience or equivalent combination of education and experience. A degree in Information Science, Information Design, Computer Science, Human-Computer Interaction (HCI), Quality Assurance, Learning Technology, Assistive Technology or a related discipline is preferred.
  • Master’s degree or PhD is preferred
  • International Association of Accessibility Professionals (IAAP) certification preferred.
  • Demonstrated experience with magnification, speech recognition, usage of screen readers, color contrast, keyboard-only navigation and other accessibility testing techniques and tools.
  • Demonstrated ability to use assistive technologies and accessibility-related software including some or all of the following: JAWS, NVDA, VoiceOver, Window-Eyes, ZoomText, MAGic, Dragon NaturallySpeaking or other speech recognition software.
  • Demonstrated experience with testing for web accessibility issues.
  • Demonstrated project management experience, organizational skills, and a track record of leading and collaborating on multiple projects with diverse teams and alone.
  • Familiarity with User Agent Accessibility Guidelines (UAAG) and Authoring Tools Accessibility Guidelines (ATAG).
  • Familiarity with HTML, CSS, JavaScript, or other coding languages.
  • Technical knowledge of accessibility, usability, and Universal Design standards.
  • Demonstrated knowledge and application of the Web Content Accessibility Guidelines (WCAG) level A and AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA)
  • Excellent communication skills (oral, written, listening, presentation) and relationship building.
  • Experience leading teams.

About the Company

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University of Delaware

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