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IT Quality Assurance Jobs in Hartford, CT

Digital Accessibility Tester

Nleague Services Inc

Hartford, Connecticut

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JOB DETAILS
SALARY
$45–$50 Per Hour
JOB TYPE
Contractor
SKILLS
Agile Programming Methodologies, Agriculture, Alternative Input Devices, Analysis Skills, Assistive Technology, Auditing, Best Practices, Business Processes, Case Management, Coaching, Code Reviews, Communication Skills, Computer Science, Content Development, Cross-Functional, Customer Relations, Data Analysis, Data Collection, Digital Asset Management, Disability Accommodations, Documentation, HTML (HyperText Markup Language), Human-Computer Interaction, Identify Issues, Information Technology & Information Systems, Integration Testing, Interpersonal Skills, Inventory Management, Keyboards, Leadership, Library and Information Science, Mentoring, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Procurement Management, Procurement Software, Product Testing, Project Development, Project Tracking, Purchasing/Procurement, Quality Assurance, Quality Assurance Methodology, Regulatory Compliance, Software Engineering, Software Testing, Team Player, Test Case, Test Data, Test Plan/Schedule, Testing, Time Management, Usability Engineering, Vendor/Supplier Selection, Voice-Over, Web Accessibility, Web Browsers, Web Content Accessibility Guidelines (WCAG), Web Design, Web Programming, Website Management, Writing Skills
LOCATION
Hartford, Connecticut
POSTED
1 day ago
Web Accessibility QA TesterLocation: Remote, Hartford, CTClient: CT DASDuration: 06+ MonthsJob Id: Digital Accessibility Manual TesterJob Description:The State of Connecticut (CT) is seeking a Digital Accessibility Tester who has strong experience in the manual testing of complex digital assets. These assets include websites, applications, documents, enterprise platforms, mobile apps, chatbots, digital forms, authenticated user systems, CMS integrations, and various legacy technologies. You will develop test cases, maintain test libraries, manually test assets and identify accessibility issues, manage issue inventories, document solutions, and guide multiple state and vendor teams in remediating problems to help them reach compliance with state accessibility standards. You will work across several verticals including health, business, education, transportation, employment, judicial, housing, agriculture and many more. This role demands a deep familiarity with the requirements and processes for complying with current and future accessibility standards as documented in WCAG, ADA, and Section 508. You will also support cross-functional teams who have responsibilities in the application of remediation efforts connected to your testing work. These teams include website administrators, content developers, platform engineers, and digital asset managers. You will be responsible for clearly communicating testing results to stakeholders as needed and be able to intelligently answer questions about your testing processes and results.This role requires strong QA practices, proactive problem-solving, and an ability to meet consistent project deadlines. Your work will help open up access to critical state services and change lives.Main ResponsibilitiesConduct testing of digital products, services, and technologies, to ensure the State can meet the highest standards of accessibilityMaintain and organize testing data to allow for focused application of remediation effortsAssist with code review and remediation, helping developers and engineers quickly apply best practice solutions for critical usability issuesEvaluate new vendor products for compliance with accessibility standards, and help improve the State procurement process for technology and digital servicesAssessmentAudit current State systems and customer-facing assets to find accessibility issues. Assemble and deliver test data to show commonalities as well as unique areas of needDevelop test cases and improve testing protocols, to allow for the deepest discovery of issuesClearly summarize accessibility findings and provide recommendations for remediation, including code-level and role-based recommendations and solutionsRequired Knowledge, Skills, and AbilityBachelor's degree is required, preferably in the field of Computer Science, Software Engineering, IT, Web Development, Library or Informational Science, or Human Computer Interaction3+ years of hands-on digital accessibility testing experience, including experience with assistive technologies, WCAG compliance, and manual testing methods2+ years of experience on a digital product team, either working as a project owner or individual contributor, working collaboratively with internal and external teams to improve products and services using digital accessibility technologies, policies, and best practicesStrong proficiency in manual testing with assistive tech: NVDA, JAWS, Dragon, Fusion, Deque, Wave, ZoomText, VoiceOver, TalkBack. Also expertise with built-in device features such as speech-to-text, text-to-speech, magnifiers, onscreen keyboards, eye gaze tech, and alternative input devices including keyboardsStrong proficiency in HTML, ARIA, and semantic markup knowledgeExpertise in auditing common and legacy systems and products to find accessibility issues, providing guidance for mitigating issues, and improving accessibility knowledge and practices within internal teamsDemonstrated understanding of user-centered design (UCD) methodologies and how to use testing data to support accessibility design problemsStrong understanding of responsive web design principles, techniques, and frameworksExperience testing and assessing accessibility issues on internal business processes, including case management and data collection systemsCreative out-of-the box thinking to provide solution-oriented guidance for optimizing digital assets using the latest digital accessibility techniques and toolsCan work both independently and collaboratively to help advance a program's accessibility standardsExperience as a mentor or coach for other product and service testers to promote stronger consistency and standardsStrong interpersonal and communication skills, including the ability to clearly present data and analysis, as well as the ability to receive feedback on your workExpert in facilitating the integration of test data to support analysis and remediation processesStrong ability to create and maintain documentation and best practice testing methodologies across multiple systems and functional areasAbility to explain technical issues to non-technical stakeholders and communicate their implication on systems, processes, projects, and services. Able to facilitate discussions and solutionsPreferred Skills & QualificationsExperience with software like Axe, WebAIM, SiteImprove, and SitebulbExperience with browser devtools and accessibility extensions: Axe, WAVE, ARC ToolkitStrong written and oral communication skills, and responsiveness to leadership and stakeholder requestsStrong organizational skills and experience with project tracking software, along with experience in agile processes and project development best practicesExperience in balancing a diverse workload of projects, with varying complexities and unique needsExcellent time management skills, with an ability to commit and deliver on project goals, timelines, and target datesAbility to work independently as well as part of a team to reach program goals and meet dynamic business objectivesAbility to engage in rigid practices for accessibility testing, while maintaining flexibility for ad-hoc needsStrong proficiency with MS Suite (Word, Excel, PowerPoint), Microsoft Teams, Outlook, and ZoomDesired Certifications One or more of the following:IAAP certification (CPACC, WAS, etc.

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Nleague Services Inc

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