Digital Account Manager

American Packaging

Fort Worth, TX

JOB DETAILS
SKILLS
Accounts Receivable, Analysis Skills, Business Writing, Communication Skills, Copying Machines, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Data Collection, Disability Accommodations, Educational Technology, Establish Priorities, Fax Machines, Genetics, Government Regulations, Graphics, Leadership, Market Research, Market Share, Marketing, Mathematics, Office Equipment, Organizational Skills, Pricing, Problem Solving Skills, Product Development, Profit & Loss, Proposal Writing, Reporting Skills, Risk, Sales, Sales Management, Sales Qualification, Set Goals, Strategic Planning, Time Management
LOCATION
Fort Worth, TX
POSTED
2 days ago

LocationDallas/Fort Worth/Northern TX areaSummaryThe Digital Account Manager will meet the goals of APC and its customers. This role is responsible for executing strategies to expand American Packaging's presence within the assigned territory or market and grow Digitally Printed Packaging revenue through effective sales techniques, strong customer relationships, and consistent communication. The Digital Account Manager will ensure timely and exceptional service solutions and will independently manage and grow Digital accounts.Essential Duties and ResponsibilitiesBuild strong product and customer knowledge, offering creative solutions to internal and external customers.Active pipeline development, identify key decision-makers and collaborate with business partners to secure opportunities.Manage accounts, develop and implement plans to increase market share.Develop strategies for NBOs and monitor their status in CRM/commercialization systems.Coordinate activities with Customer Service and Graphics.Administer pricing policies to maximize profitability and leverage commercialization tools to request or execute quotes.Set sales goals, prepare tailored proposals, and follow up with customers.Facilitate product development and ensure customer satisfaction.Develop sales plans, complete quarterly/monthly reports, and participate in industry events.Qualify leads and provide updates to Sales Leadership.Maintain CRM data promptly with accuracy and conduct market research for new opportunities.Ownership over AR collections where needed and support customers through urgent requests and quality issues to resolution.Perform other duties as assigned.RequirementsThe requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Education and ExperienceBachelor's degree (B.S.) from a four-year college or university in Business, Sales, Marketing, or a relevant field. The candidate should have above-average analytical and organizational skills, be able to prioritize duties, and communicate well. 2+ years of proven selling and relationship-building experience preferred.Language SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure documents; effectively present information, including financial information, and respond to questions from top management, managers, general users, and customers.Mathematical SkillsAbility to work with mathematical concepts such as probability and statistical inference; apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Reasoning AbilityAbility to define problems, collect data, establish facts, and draw valid conclusions; interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.Physical DemandsRemaining in a stationary position for extended periods of time and travel.Moving through APC and customer facilities safely.Operate office machines such as computers, copiers, fax machines, etc.Frequently communicate with co‑workers; must be able to exchange accurate information in these situations.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee is expected to excel in a fast‑paced dynamic environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation. The noise level is usually moderate.Equal Opportunity StatementAmerican Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.#J-18808-Ljbffr

About the Company

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American Packaging