Job Description
The Kalamazoo Wings Digital & Social Media Manager will serve a leading role in developing and executing the organization's strategy across all social media platforms and the team's official website. The Digital & Social Media Manager will lead publishing processes, website management, community content management and analytics tracking related to digital platforms, while working with the Public Relations Director to develop reporting systems that improve decision-making and maximize the organization's digital strategy. The ideal candidate will have a deep knowledge of social media and digital content, with a developed understanding of content that will perform well across various digital platforms based on both creativity and analytics. The candidate will serve a key role in creating and curating content from multiple sources to build industry-leading digital experiences across all platforms and will serve as the primary publisher and community content manager for the K-Wings' social media channels and official website.
Lead day-to-day publishing across all K-Wings social media platforms and the official team website
Build and manage a year-round digital content calendar that drives engagement and storytelling
Create, publish and optimize content across X, Instagram, Facebook, TikTok and emerging platforms
Manage real-time game day and event coverage, including highlights, photos, graphics and live updates
Monitor trends and platform activity to identify timely content opportunities
Engage directly with fans across all platforms through comments, messages and mentions
Collaborate with players, hockey operations, marketing and creative staff to produce integrated content
Work with the Public Relations Director to align reporting, strategy and overall digital direction
Identify and execute collaboration opportunities with partner accounts, sponsors and external creators to expand reach.
3+ years of experience in social media, digital media or content creation
Bachelor’s degree or equivalent professional experience
Strong understanding of major social platforms and digital content strategy
Experience managing brand accounts in a fast-paced, real-time environment
Proficiency with Adobe Creative Suite or comparable content creation tools
Strong photo, video and digital editing skills
Excellent written, verbal and storytelling abilities
Motivated attitude and professional appearance
Ability to work nights, weekends, holidays and all K-Wings home and away games as needed
Medical/Dental/Vision (Full-Time option)
401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide
We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience
You will grow your skills and experience in an environment that encourages growth and development