Digital Banking Manager

Overview:

As our Digital Banking Manager, you will set the vision and lead the evolution of our digital banking ecosystem-ensuring each interaction is intuitive, secure, and scalable. This role is well suited for a proven leader who operates at the intersection of strategy, technology, and people leadership, and who can translate market and customer insights into a clear, executable roadmap.

You will lead a high-performing team of analysts and specialists, partner across the enterprise, and convert priorities into measurable results. If you balance innovation with disciplined execution-and enjoy building strong internal and vendor partnerships, this is an opportunity to make a meaningful, lasting impact.

What You'll Do:

Day in the Life - No two days are the same, and that is part of the appeal. You will regularly review digital performance and customer-experience metrics; facilitate working sessions with your team to refine priorities and remove roadblocks; align cross-functional stakeholders on delivery; partner with risk and fraud teams on security enhancements; and manage vendor performance to keep platforms operating at their best.

You are equally comfortable shaping multi-year strategy and diving into the details of a product launch or platform enhancement. Whether you are guiding roadmap decisions, supporting a system conversion, or developing future leaders, your focus remains the same: delivering digital experiences that meet today's expectations while building for what's next.

What It Takes:

Leadership & Core Competencies

• Proven ability to lead and inspire diverse technical and product-focused teams.
• Strong project management skills with experience managing multiple initiatives simultaneously.
• Excellent communication skills with the ability to simplify complex concepts for non‑technical audiences.
• Customer‑first mindset with a passion for creating exceptional digital experiences.

Technical & Industry Expertise

• Deep knowledge of digital banking platforms, application ecosystems, and SDLC best practices.
• Experience with core banking platforms, automation tools, API integrations, and digital operational processes.
• Solid understanding of payments operations including debit/credit card processing, ACH, checks, and positive pay.
• Familiarity with fraud mitigation tools, identity protection measures, and digital security requirements.

Additional Qualifications

• 10+ years of experience in digital banking, application management, or related product leadership roles.
• Bachelor's degree in Computer Science, Information Systems, IT Management, or equivalent professional experience.
• Demonstrated experience leading analysts or product/application teams and managing key vendor partnerships.

Preferred Qualifications:

• Strong relationship-building skills with a consultative, executive presence.
• Highly accountable, resourceful, and outcomes-driven, with strong attention to detail.
• Ability to perform in a fast-paced environment while maintaining quality and focus.

What we can offer you:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 25 days paid time off, 11 paid holidays and bereavement leave
• Educational assistance program
• Wellness benefits
• Life event coverage
• Paid parental bonding leave
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• National and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services