Digital Category Merchandising Analyst

Position: Digital Category Merchandising Analyst
Location: Atlanta, GA (Onsite - 3 Days/Week)
About Us
At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics. Our experience in retail and supply chain product strategy, technology, and operations has helped organizations succeed in their e-commerce and digital transformation journeys.
Role Overview
We are seeking a Digital Category Merchandising Analyst to support the growth of a large-scale B2B eCommerce business. This role is part of the Digital Experience & Operations team and focuses on driving online revenue, optimizing digital merchandising, and enhancing omnichannel customer experiences.
You will work closely with category leadership and cross-functional teams to execute strategies around assortment, pricing, promotions, and digital experience, contributing to high-impact categories with significant revenue ownership.
Key Responsibilities

• Support execution of digital merchandising strategies across B2B and B2C channels
• Analyze category performance and provide data-driven insights and recommendations
• Optimize online assortment, pricing, availability, and product presentation
• Partner with product, pricing, promotions, and operations teams to drive online sales growth
• Monitor and improve conversion rates, search performance, and customer experience
• Identify cross-sell and upsell opportunities to increase attachment rates
• Leverage analytics tools to track KPIs, campaign performance, and customer behavior
• Assist in building and executing omnichannel merchandising and GTM plans
• Conduct competitive analysis and support continuous improvement initiatives
• Collaborate with engineering and catalog teams to ensure accurate and optimized site experience

Required Qualifications

• 5+ years of experience in digital merchandising or eCommerce, with 2+ years in B2B eCommerce
• Strong understanding of online merchandising, assortment planning, and pricing strategies
• Experience with analytics tools (Google Analytics, Adobe Analytics, Power BI, etc.)
• Ability to analyze data and translate insights into actionable business decisions
• Strong communication and stakeholder management skills
• Detail-oriented with strong problem-solving and execution capabilities

Preferred Qualifications

• Experience in Automotive, Industrial, or B2B eCommerce domains
• Exposure to UX principles or customer experience optimization
• Familiarity with omnichannel retail environments