Digital Communication Specialist

The HARRIS CENTER for Mental Health and IDD

Houston, TX

JOB DETAILS
SKILLS
Behavioral Health, Best Practices, Budgeting, Campaigns, Communication Skills, Computer Skills, Content Management, Content Management Systems (CMS), Customer/Consumer Behavior, Developmental Disabilities, Digital Media, Facebook, Financial Trend Analysis, Google Analytics, Graphic Design, Interpersonal Skills, Intranet, Journalism, LinkedIn, Marketing, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multiplatform/Cross-Platform, Organizational Skills, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Psychiatry and Mental Health, Public/Media/Press/Analyst Relations, Regulatory Compliance, Reporting Skills, Schedule Development, Search Engine Optimization (SEO), Social Media, Software Administration, Team Player, Time Management, User Interface/Experience (UI/UX), Video Production, Web Analytics, Web Programming, Web Site Monitoring, Website Management, Writing Skills, YouTube
LOCATION
Houston, TX
POSTED
Today

Brief DescriptionThe Harris Center for Mental Health and IDD (“The HARRIS CENTER”) is looking for a Digital Communications Specialist to join our team.The Digital Communications Specialist is responsible for managing and optimizing The Harris Center's digital presence to ensure accurate, engaging, and accessible communication for internal and external audiences. This role supports both the agency and The Harris Center Foundation through website management, social media, intranet content, and digital signage. The position plays a critical role in strengthening brand presence, improving user experience, and supporting outreach and engagement efforts.Your Role In ActionWebsite & Digital PlatformsManage and update The Harris Center's public website and The Harris Center Foundation website, ensuring content is accurate, timely, and aligned with brand standards.Coordinate with internal departments to gather, edit, and publish digital content, including program updates, announcements, and resources.Apply SEO best practices to improve search visibility, accessibility, and performance of web content.Monitor website analytics and user behavior to inform content improvements and recommendations.Social Media ManagementManage and maintain social media accounts for both the agency and the Foundation.Develop, schedule, and publish content across platforms (e.g., Facebook, LinkedIn, X, Instagram, YouTube).Monitor engagement, respond to comments and messages as appropriate, and escalate issues when needed.Track performance metrics and prepare regular reports on reach, engagement, and growth.Intranet (SharePoint) & Internal CommunicationsServe as a key content manager for the agency intranet (SharePoint), ensuring information is well‑organized, accessible, and current. Collaborate with departments to post announcements, resources, tools, and campaigns.Support internal communication initiatives by creating and maintaining digital content that promotes staff engagement and awareness.Digital SignageManage digital signage content across agency locations, ensuring consistent, clear, and timely messaging.Schedule, design, and deploy signage content in alignment with agency communications goals.General Communications SupportEnsure all digital communications adhere to brand, accessibility, and compliance standards.Stay current on digital communication trends, platform updates, and emerging tools.Participate in cross‑functional projects and provide digital expertise to agency initiatives.Performs other related duties as assigned.EducationBachelor's degree required.An undergraduate degree in communications, journalism, digital media, public relations, marketing, or a related field is preferred.ExperienceRequires a minimum of three (3) years of related work experience in one or more of the following areas: communications, video production, web development, graphic design, and/or social media management.Basic graphic design skills are preferred.Required Knowledge, Skills & AbilitiesStrong understanding of website content management systems (CMS) and SharePoint.Working knowledge of SEO best practices, analytics tools (e.g., Google Analytics), and social media platforms.Ability to write and edit clear, engaging content for diverse audiences.Excellent verbal and written communication skills.Ability to meet deadlines and complete projects in a timely manner.Excellent computer skills, including proficiency with Microsoft Excel, Word, Power Point.Excellent interpersonal skills.Ability to work independently as well as part of a team.What We Have To OfferThe Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life professionally and personally. It includes a robust retirement plan with company matching, prior service credit for accelerated Paid Time Off accrual, cell phone discounts, exclusive entertainment deals through Tickets at Work, a free Headspace subscription, an Employee Assistance Program, and student loan forgiveness program eligibility for qualifying employees.What Else You Should KnowThis position is associated with position #1365.About UsThe Harris Center is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million. It offers a full continuum of services at 80 different sites across Harris County and provides services in more than 40 languages and sign language to better serve one of the largest communities in the nation. With more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential. The organization contributes to suicide care and prevention by embracing trauma‑informed values rooted in safety, trust, choice, collaboration, and empowerment.#J-18808-Ljbffr

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The HARRIS CENTER for Mental Health and IDD