Job DescriptionWe are seeking a collaborative and versatile digital marketing professional to join our Digital Operations team as part of our Digital Marketing department. This role will support and execute across key digital channels including web, email, SMS, and live chat while helping strengthen operational processes, reporting, and cross‑functional coordination.This person will serve as a flexible contributor across the team—helping execute campaigns and site updates, supporting systems and operational needs, contributing to reporting and optimization efforts, and stepping in where additional support is needed across channels.The ideal candidate has approximately 5+ years of experience in digital marketing, communications, or digital operations, with hands‑on experience managing web and/or CRM‑driven channels in a fast‑paced environment.ResponsibilitiesSupport execution across digital channels including web, email, and SMSAssist with website content updates, QA, publishing, and optimization effortsBuild and deploy email and SMS campaignsPartner with internal stakeholders to intake, prioritize, and execute digital requestsHelp manage and optimize digital systems, workflows, and operational processesMonitor campaign and channel performance and contribute to reporting and insightsSupport troubleshooting and issue resolution across digital platforms and toolsMaintain documentation, calendars, and process standards to improve team efficiencyContribute ideas for improving customer experience, engagement, and operational effectivenessServe as a cross‑functional team player who can flex across priorities as business needs evolveQualifications5+ years of experience in digital marketing, digital communications, or digital operationsHands‑on experience with web content management systems (CMS)Experience executing email and/or SMS marketing campaignsHTML/CSS knowledgeStrong organizational skills with the ability to manage multiple projects and deadlinesComfortable working cross‑functionally with marketing, sales, content, and operational teamsStrong attention to detail, especially around QA and execution accuracyExperience with reporting and analytics tools is preferredFamiliarity with accessibility standards, SEO, or UX best practices is a plusExperience supporting digital systems, workflows, or platform administration is a plusPreferred Skills / PlatformsCMS platforms (Storyblok, WordPress, Sitecore, Contentful, etc.)Email platforms (Salesforce Marketing Cloud, Braze, HubSpot, Marketo, etc.)SMS platforms (Salesforce Marketing Cloud)Google Analytics or other reporting tools (Optimizely, Hotjar, etc.)Project management tools (Wrike, Asana, Jira, etc.)What Success Looks LikeActs as a dependable execution partner across digital channelsHelps improve team efficiency and operational consistencyBrings flexibility and adaptability to evolving prioritiesIdentifies gaps and proactively steps in to support the broader teamContributes thoughtful ideas grounded in customer experience and performance dataBenefitsCommitment to professional growth: robust monthly calendar of trainings and workshopsFour weeks paid vacation your first year, ten paid holidays, and two floating holidaysExciting business travel opportunities25% company match on your 401(k) contributionsMarket‑leading medical, dental and vision coverage, along with options for life and disability insurance, accident and hospital insurance, legal and pet insuranceDependent care, healthcare and commuter Flex Spending Accounts (FSAs)Access to fertility care and family‑building supportWellness benefits including a yearly fitness reimbursementFrequent social and learning events, including access to our employee‑run resource groupsRobust Employee Assistance ProgramTenure‑based sabbatical eligibilityEF Product Discounts (discounts on travel, international language schools, Au Pair program and more)Discounts at local venues and businessesAmazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.Compensation range for this role is $75,000-$100,000, based on experience.#J-18808-Ljbffr