Cisco Network Systems, Class C License, Cloud Computing, Communication Systems, Communications Equipment Maintenance, Customer Support/Service, Driver's License, Fiber Optic Cable, Health Information Technology, High School Diploma, Homeland Security, Identify Issues, Maintenance Services, Microsoft Product Family, Network Administration/Management, Network System Hardware, Nortel Network Systems, Online Communications, PBX (Private Branch eXchange), Problem Solving Skills, Rapid Application Development (RAD), Social Security Administration, Software Patches, System Operations, Systems Administration/Management, Technical Analysis, Technical Support, Telecommunications, VoIP (Voice over IP), Voice Mail, Voice Products, Voice Response Systems, WebEx