Digital Consultant

First Hawaiian Bank is seeking tech savvy, customer focused individuals to join our Digital Service Center team.

Work Schedule:

Monday-Friday 8:00am-7:00pm (work schedules vary)

Compensation:

The hourly salary range for this role is $20.00-$25.00/hour; commensurate with experience.

The ideal candidate will have:

• High School Diploma required.
• Bachelor's degree in degree in business, communications, computer science, MIS, or a related field preferred.
• 1-2 years of experience in customer service, help desk support, or technical troubleshooting.
• Strong comfort with computers, digital systems, and online research.
• Clear verbal and written communication skills.
• Ability to type a minimum of 25 WPM.
• Interest in digital banking, technology support, or opportunities to contribute to digital service enhancements and initiatives.
• Highly organized, with strong ability to track issues, follow through to completion, and take ownership of resolving customer needs in a timely and accurate manner.

As a Digital Consultant, you will play a key role in supporting customers across our digital channels while gaining valuable hands on experience with the bank's digital platforms.

As a Digital Consultant, you will play a key role in supporting customers across our digital channels while gaining valuable hands on experience with the bank's digital platforms.