Digital Content Strategist

Mindlance
  • Charlotte, NC
  • Quick Apply
7 days ago

Job Description

Description:
Business Initiative/Purpose: (Goal, Business Impact, Accomplishments from the work)
  • The AI/AEO Discoverability Pod is establishing a coordinated operating model across content, technology, design, corporate communications, and other functions to execute priority workstreams.
  • The pod will consist of 14 specialized contractors focused on increasing Client’s visibility and presence across AI-powered search and chatbot experiences.
  • The team will work closely with stakeholders and an external SEO/AI agency to drive strategy, content development, optimization, and measurement.

Bachelor Degree: (Required, Preferred or Not Required)
  • Required.

Role Responsibilities: (what they will be doing)
  • Partner with digital strategists, experience designers, site developers, subject matter experts, legal/compliance partners, and other stakeholders to deliver distinctive online experiences with compelling content.
  • Champion the Client’s brand voice through content strategy, writing, editing, peer reviews, agency consultation, training, and collaboration with subject matter experts.
  • Analyze, plan, develop, and implement content strategies aligned with business goals and team objectives.
  • Understand product value propositions and target audiences while incorporating user research and behavioral science principles into content strategy.
  • Write and edit engaging, easy-to-understand, on-brand content supported by data and research.
  • Apply UX writing principles to guide visitors through the optimal digital experience and make next steps clear and actionable.
  • Participate in content standards discussions, peer reviews, and cross-channel alignment initiatives.
  • Stay current with digital trends, usability, accessibility, SEO, and industry best practices.
  • Champion editorial standards, grammar, formatting, quality, consistency, and brand alignment across Client’s product families.
  • Lead with content strategy by applying and sharing content best practices across cross-functional teams.
  • Leverage technology to capture, store, repurpose, deliver, and preserve Client’s content.
  • Perform quality assurance at each stage of content delivery to maintain content integrity and ensure project requirements and standards are met.

Must Have Skills/Prior Experiences:
  • Bachelor’s degree in Marketing, Communications, Business Administration, English, or a related field, or equivalent education and training.
  • 5+ years of related experience or an equivalent combination of education and experience.
  • Strong knowledge and expertise in content marketing and marketing principles, including market research, analytics, and digital marketing.
  • Experience managing or leading projects or project workstreams and operating as a lead in a specialty area.
  • Knowledge of the competitive landscape and factors differentiating Client and its competitors.
  • Ability to interpret and explain complex information to different audiences and build consensus among stakeholders.
  • Ability to provide direction, coaching, and mentoring to experienced teammates.
  • Strong proficiency in Excel and PowerPoint, including preparing presentations for senior-level stakeholders.

Plus/Nice to Have Skills/Prior Experiences:
  • Excellent writing skills with demonstrated experience creating content for websites and other digital interfaces, including copywriting and UX writing.
  • 5+ years of online/digital content development and content strategy experience.
  • Experience working in teams that use Agile methodologies and processes.
  • Experience working with Figma.

EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Numbers & Facts

LocationCharlotte, NC

Skills

  • Agile Programming Methodologiesunmatched
  • Analysis Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Best Practicesunmatched
  • Business Administrationunmatched
  • Channel Strategiesunmatched
  • Coachingunmatched
  • Consumer Brandingunmatched
  • Content Delivery/Distributionunmatched
  • Content Developmentunmatched
  • Conversation Engineunmatched
  • Copy Writingunmatched
  • Corporate Communicationsunmatched
  • Cross-Functionalunmatched
  • Custom Mediaunmatched
  • Customer Relationsunmatched
  • Customer/Client Researchunmatched
  • Customer/Consumer Behaviorunmatched
  • Editingunmatched
  • English Languageunmatched
  • Legalunmatched
  • Market Analysisunmatched
  • Market Researchunmatched
  • Marketingunmatched
  • Marketing Communicationsunmatched
  • Mentoringunmatched
  • Microsoft Excelunmatched
  • Microsoft PowerPointunmatched
  • Online Marketingunmatched
  • Presentation/Verbal Skillsunmatched
  • Quality Assuranceunmatched
  • Scientific Researchunmatched
  • Search Engine Optimization (SEO)unmatched
  • Team Playerunmatched
  • Usability Engineeringunmatched
  • User Documentationunmatched
  • User Interface/Experience (UI/UX)unmatched
  • Web Designunmatched
  • Writing Skillsunmatched

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