Digital Delivery Director

WSP USA

Redmond, WA

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JOB DETAILS

SALARY

$153,200–$227,500 Per Year

SKILLS

Analysis Skills, Budgeting, Business Administration, Business Performance Management, Business Plan, Business Solutions, Compensation and Benefits, Construction Management, Consulting, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Data Analysis, Diversity, Federal Laws and Regulations, Finance, Financial Planning and Analysis (FP&A), Human Resources, Information Technology & Information Systems, Leadership, Metrics, Negotiation Skills, Operational Audit, Operational Strategy, Operations Management, Operations Planning, Operations Processes, People Management, Performance Goal Setting, Performance Metrics, Problem Solving Skills, Process Development, Process Management, Productivity Management, Professional Services, Project/Program Management, Recruiting/Staffing Agency, Regulations, Sales Qualification, Service Delivery, Set Goals, Strategic Planning, Team Lead/Manager, Team Player, Technical Strategy, Time Management

LOCATION

Redmond, WA

POSTED

10 days ago

**This Opportunity** Grow with the best. Join a smart, creative, and inspired team that accomplishes operational excellence. Bringing together individuals with diverse backgrounds, talents, and expertise, our 78,000 team members in various locations worldwide are vital to making our company stronger. Locations include: San Diego, CA; Lakewood, CO; Redmond, WA; New York, NY; Nashville, TN; Dallas, TX; Houston, TX; Austin, TX; Tampa, FL; Miami, FL; Orlando, FL. WSP Digital Solutions is a unique product and consulting team. We pride ourselves on being customer obsessed and highly focused on digital science and engineering transformation. If you have experience with operations management in a traditional consulting, science or engineering background, we want you on our team. In this role, you will work with a global digital team and have a lot of fun helping our customers. The successful candidate is uniquely qualified to lead cross-functional teams (Systems Development, Design, Support & Architecture) to ensure we release products and deliver professional services that our customers will get excited about. **Your Impact** + Collaborate with senior-level management in the development of performance goals and long-term operational plans + Maximize project efficiency and productivity through (digital) delivery process development, monitoring and inter-departmental collaboration + Set strategic goals (OKR/KPI's) for operational efficiency and increased productivity + Work with leads in the development and tracking of financial and budgetary plans + Analyze current operational processes and performance, recommending and implementing solutions for improvement constantly. + Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, delivery progress, and obstacles for our key initiatives + Build and maintain relationships with all department heads to make decisions regarding operational activity and strategic goals + Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks + Uphold WSP organizational policies and standards, ensuring regulations are followed + Work closely with human resources to lead our team with integrity and establish and maintain a trusting and productive environment **Who You Are** **Required Qualifications** + Bachelor's degree in business administration, information systems or related field + 10+ years senior leadership role in the appropriate field + Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management + Proven ability to plan and manage operational process for maximum efficiency and productivity + Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands + Strong working knowledge of industry regulations and legislative guidelines Preferred Qualifications + Experience with budget and business plan development + Proven ability to develop innovative solutions for increased productivity + Superior negotiation skills in both internal and external settings + Masterful organizational, communication, and leadership skills, demonstrated by previous professional success + Strong working knowledge of data analysis and performance metrics using business management softwares (e.g., CRM, Financial, Project Management, etc.) **WSP Benefits:** WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings. Compensation Expected Salary: $153,200- $227,500 WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law. \#LI-AB2 **About WSP** WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. **NOTICE TO THIRD PARTY AGENCIES:** WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

About the Company

WSP USA

INDUSTRY

Other/Not Classified

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