Digital Governance and Policy Intern

Commonwealth of Massachusetts

Boston, MA

JOB DETAILS
SKILLS
Diversity, Government, Government Organizations, Information/Data Security (InfoSec), Organizational Skills, QoS (Quality of Service), Risk Management Framework (RMF), State Government, Technical Leadership
LOCATION
Boston, MA
POSTED
30+ days ago

1073205true1073205falseSubmission for the position Digital Governance and Policy Intern - Job Number 260001IFfalse1073205falsetrueDigital Governance and Policy Intern260001IF

The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealths Executive Branch, EOTSS oversees and manages the enterprise technology digital infrastructure and services as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families, and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

Our Mission We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.

About Mass Digital The Massachusetts Digital Service, a division of EOTSS, partners with organizations across state government to transform how residents, visitors, businesses, and government agencies interact with the Commonwealth. Our mission is to design and deliver accessible, inclusive, seamless, effective, and secure digitally enabled end-to-end experiences that adapt to a persons needs, so that every time they engage with any part of their government, theyre getting the most and best of the Commonwealth. Our team strives to grow an actionable understanding of the people we serve, design & deliver transformative experiences and solutions, and accelerate human-centered innovation across the Commonwealth of Massachusetts government. Were committed to inclusive, iterative human-centered design - guided by continuous experience, research, engagements with a diverse and representative set of Massachusetts government constituents.

In this internship, youll support key initiatives in the Commonwealth Digital Roadmap. We strive to create a culture of belonging in Mass Digital. We are committed to building a workforce that reflects the diversity of the Commonwealth and to celebrating our differences. All applicants and employees drawn to serve our mission will enjoy equal opportunity and fair treatment. We will recruit, hire, compensate, train, and promote without regard to race, color, gender identity and expression, sex, sexual orientation, creed, religion, national or ethnic origin, age, disability status, veterans status, or anything else that describes your identity as a human being.

About the Role Are you interested in ensuring that all the sites that we deliver adhere to our policies and standards to ensure we provide the best consistent experience for our constituents? Were looking for a well-organized and purpose-driven Digital Governance and Policy Intern to join our Digital Governance team at the Massachusetts Digital Service (Mass Digital). Youll collaborate with our agency partners and the digital governance team to accelerate the work and impact to deliver government sites quickly and compliant. As a Digital Governance and Policy Intern, you have a strong and an understanding of the need for standards to ensure our constituents experience and outcomes are consistent and trusted when engaging with government services. In this role, you will:

This position is a full-time internship. The work schedule for this position is Monday through Friday, 9:00 AM to 5:00 PM EST, in a remote hybrid arrangement with 4-8 days per month spent at the primary work location, One Ashburton Place, Boston, Massachusetts 02108. Applicants should be located within reasonable commuting distance from the primary work location. The duration of this summer internship is from Monday, June 1st, through Friday, August 7th, 2026.

Duties and Responsibilities Preferred Knowledge, Skills, and Abilities

An Equal Opportunity Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they dont meet 100 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications.

Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards.

An Equal Opportunity Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they dont meet 100 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications.

Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards.

An Equal Opportunity Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black Indigenous and Persons of Color (BIPOC) may self-select out of opportunities if they dont meet 100 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

About the Company

C

Commonwealth of Massachusetts