Overview
Join a fast-growing digital marketing team supporting top automotive brands. This is a great opportunity for someone early in their career to grow into a digital strategy role while gaining hands-on experience across Google, Meta, and performance marketing.
As a Digital Marketing Account Specialist, you will play a critical role in driving client success by bridging execution and strategy. You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support.
This position is based in our Phoenix, AZ office and requires regular in-office attendance. Candidates must be local to the Phoenix area or willing to relocate.
Key Responsibilities
Account Performance & Optimization
Manage the day-to-day performance of assigned dealership accounts, ensuring campaigns are optimized and aligned with client goals
Monitor pacing, performance trends, and KPIs across digital channels (Google, Meta, etc.)
Conduct regular audits to ensure best practices are followed and identify opportunities for improvement
Execute and recommend optimizations to improve lead volume, cost efficiency, and overall ROI
Client Support & Communication
Serve as a point of contact for routine client communication and performance updates
Support and lead client calls focused on digital performance reviews, insights, and next steps
Answer client questions and resolve issues in a timely and professional manner
Build strong working relationships with clients while reinforcing trust and transparency
Data Analysis & Insights
Analyze performance data and translate findings into clear, actionable recommendations
Identify trends, risks, and opportunities across accounts and communicate insights to clients and internal teams
Support the development of performance recaps and reporting that tie digital marketing efforts to business outcomes
Identify and promote additional upsold solutions that will result in incremental performance for dealer client
Collaboration & Execution
Collaborate with internal teams (Account Coordinators, Data, and Performance teams) to ensure seamless execution
Maintain clear communication on account status, deliverables, and any performance risks or opportunities
Assist in onboarding new clients and launching campaigns successfully
Who You Are
A detail-oriented problem solver who enjoys working with data and identifying opportunities for improvement
A strong communicator who can confidently interact with clients and internal teams
A proactive contributor who takes ownership of accounts and follows through on deliverables
A developing strategist who understands how digital marketing impacts dealership performance
Organized and able to manage multiple accounts and priorities effectively
Requirements
Bachelor’s degree in Marketing, Advertising, Business, Communications, or related field, preferred
2+ years of experience in digital marketing, account management, or customer success
Experience with digital advertising platforms (Google Ads, Meta, etc.) preferred
Skills:
Strong analytical skills with the ability to interpret performance data and trends
Excellent communication and presentation skills