Digital Marketing Manager

Biltmore Farms, LLC

Asheville, NC(remote)

JOB DETAILS
SKILLS
Alliance/Partner Management, Artificial Intelligence (AI), Best Practices, Brand Marketing (Branding), Budgeting, Business Administration, Business-to-Business (B2B), Business-to-Business (B2B) Marketing, Business-to-Consumer (B2C) Marketing, Campaigns, Channel Management, Channel Strategies, Communication Skills, Content Development, Customer Conversion, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Detail Oriented, Direct Response Advertising, Ecosystems, English Language, Establish Priorities, Expense Management, Federal Laws and Regulations, Google Search Engine, Hotel Management, Industry/Trade Analysis, Lead Generation, Leadership, Marketing, Marketing Campaign, Marketing Strategy, Microsoft Office, Multilingual, Multimedia, Online Marketing, Organizational Skills, Performance Metrics, Product Planning, Product Support, Project Tracking, Project/Program Management, Proofreading, Return on Investment (ROI), Revenue Growth, Revenue Management, Revenue/Sales Reporting, Sales Qualification, Salesforce.com, Search Engine Optimization (SEO), Set Goals, Social Media, Spanish Language, Strategic Planning, Time Management, Wordpress, Writing Skills
LOCATION
Asheville, NC
POSTED
1 day ago

Welcome to a unique opportunity to join the Biltmore Farms marketing department in a key contributor role. Biltmore Farms is known for cultivating healthy sustainable communities, thriving businesses and an inspiring sense of place while preserving the Vanderbilt family tradition of hospitality since 1897. Our employees pride themselves in working for a broader company that is deeply rooted in Asheville.Imagine a place where people support your goals, where opportunities to grow exist, where you are welcomed like family. Picture yourself here at Biltmore Farms and we see you here too!Essential Elements The Digital Marketing Manager is responsible for all aspects of Biltmore Farms' digital marketing platforms and campaigns across a diverse brand portfolio. This role drives ROI throughout all marketing funnels while strengthening brand equity, loyalty, and awareness. Under the guidance of the Director, the Digital Marketing Manager leads the company's overall digital marketing tactics.The Digital Marketing Manager champions all B2B and B2C digital marketing initiatives, including programs managed internally and through agency partners. This role oversees goal setting, strategy, campaign development, execution, optimization, and performance insights. The Digital Marketing Manager leverages a broad mix of channels to generate qualified leads, drive conversions, and retain clients, guests, and visitors while managing projects to successful, on‑budget completion.This role reports to the Director of Marketing, Brand, and Communications, collaborates closely with the Marketing team, and provides direct supervision to the Digital Marketing Specialist.This position is based in‑office with occasional remote opportunities.Duties & Responsibilities Owns key digital platforms and channels‑including websites, CRMs, organic search, paid media, email, and social media‑that drive revenue across all three business units.Partners with internal stakeholders, agencies, and technology vendors to develop and refine strategies in response to market conditions.Partners with the Marketing and Product Manager to develop digital campaign plans that support product and revenue goals.Identifies opportunities to increase the scale, speed, and personalization of digital marketing efforts.Meets weekly with the Hotels Revenue Management team and hotel GMs to support occupancy goals by managing spend across direct and booking partner channels.Monitors social media channels and responds to direct messages and mentions.Measures and reports campaign and asset performance against goals, including ROI and KPIs, and recommends actions to the Marketing team and internal stakeholders.Stays current on industry trends, platform developments, and emerging marketing strategies.Provides day‑to‑day leadership to the Digital Marketing Specialist and Summer Marketing Intern.Facilitates collaboration and oversees digital marketing project workflows in Asana, ensuring stakeholders are informed, tasks are prioritized, and campaign milestones are completed on schedule.Minimum Qualifications Any combination of education and experience equivalent to:Bachelor's Degree in marketing, digital marketing, business administration, or a related field; AND,Minimum of eight (8) years of professional experience in a defined marketing role.Track record of driving revenue and growth through two or more of the following digital marketing disciplines: SEO/AEO/GEOGoogle and Meta AdsLead Funnel Campaigns (B2B)Social Media ManagementExperience in leading and providing direct supervision to others.Preferred Qualifications Both B2B and B2C marketing experience.Experience effectively managing long‑term campaigns/projects with many moving parts.Experience collaborating with and managing external creative partners.Experience developing and managing channel strategy, execution, and budgets.Proficiency with WordPress, the Google Ads/Search ecosystem, Meta Business, Salesforce, SEMrush, Asana, and Microsoft Office.Knowledge, Skills, and Abilities Curiosity and a proactive approach to adopting new technologies and platforms, including AI.Proven ability to build strong relationships and work effectively across cross‑functional teams.Ability to identify target audiences and devise effective multimedia/channel campaigns.Excellent critical thinking abilities to interpret analytics.Strong understanding of B2B marketing funnel drivers, with experience managing a CRM platform.Working knowledge of content creation best practices for SEO/AEO/GEO purposes.Possess professional communication skills and a team‑first attitude.Strong organizational skills to manage tasks and projects with minimal oversight.Strong attention to detail, with excellent writing and proofreading skills.Why join Biltmore Farms? Competitive pay and annual bonus potentialOutstanding medical, dental, and vision benefits coverageParental leave with up to 6 weeks available for birth, adoption, and fostering401K retirement plan with employer matching programPaid time off (PTO) and paid holidaysYMCA membership monthly discountFun wellness program with annual bonus of up to $600Incredible employee learning and growth opportunitiesFriendly and supportive work environmentsEmployee engagement events and volunteerismEqual Opportunity Employer Biltmore Farms is an Equal Opportunity Employer. Minorities and Spanish/English bilingual persons are strongly encouraged to apply.E-Verify NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.#J-18808-Ljbffr

About the Company

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Biltmore Farms, LLC