Digital Marketing Manager

RAFFLES

Boston, MA

JOB DETAILS
SALARY
SKILLS
Advertising, Affiliate Marketing, Blog, Brand Messaging, Campaigns, Contact Management, Content Management, Copy Writing, Corporate Social Responsibility, Digital Media, Editing, Editorials, Employee Benefits, Google Analytics, HTML (HyperText Markup Language), Life Insurance, Maintain Compliance, Marketing, Marketing Plan, Marketing Strategy, Marketing/Sales Collateral, Microsoft Excel, Microsoft Office, Microsoft Product Family, Microsoft Word, Negotiation Skills, Newsletter, Online Advertising, Online Communications, Online Marketing, Operational Support, Performance Metrics, Proofreading, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Reporting Skills, Restaurant, Return on Investment (ROI), Sales, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Storytelling, Strategic Planning, Supplier Relationship Management (SRM), Time Management, Trend Analysis, Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vision Plan, Web Analytics, Website Conversion, eCommerce
LOCATION
Boston, MA
POSTED
1 day ago

Job DescriptionDevelopment and updating of content/packages to brand sites including Raffles and restaurant for hotel including new pages landing for events, attractions and activities that bring visitors to the destinationsConduct property tours for influencers, content creators, and media, showcasing the hotel's unique offerings, key brand pillars and other storytelling opportunitiesDesign and develop marketing collateral to support hotel operations, sales initiatives, guest communications, events, and brand campaigns while ensuring adherence to brand standardsAuthor creative messaging and/or copywriting for online communications and partner websites, newsletters, package offerings, etc.Editing/proofreading/content management of online presenceInvolved in SEM and SEO strategic calls/meetings and follow up action itemsImplement optimization keywords - including Title tags, Alt tags, Image tags and meta descriptions - that have been provided by the hotels' search agencyAnalyze and measure brand and vanity website functionality, independently identify areas of friction and obstacles for website visitors and present results and plans and actions to RDOSMMeasure key performance metrics in Google Analytics and other available tools (abandonment, conversion, etc.) and identify important performance trends and areas of opportunity to grow the businessWork closely with appropriate teams to develop and lead new guest offers, identify and implement timely actions that improve website conversions and average booking values, and provide reports on the improvement plan, execution, and results. Working autonomously on project necessary.Negotiate and manage vendor relationships with applicable technology and marketing partners and elevate and document opportunities and/or service problems with recommended solutionsExecute corporate e-commerce campaigns to support the hotel strategic marketing plans working within the established budgetsParticipation in photo and video shoots and strategies surrounding image needs and utilization, including VR and the latest technologyManage content and imagery on the OTA sites through the Market Manager contacts and the Content Team at GRC (Expedia, Travelocity, Orbitz, Kiwi, etc.)Manage presence on listing sites and acquire inbound links from local/regional sitesManage the properties online advertising efforts including display advertising, ad networks, paid directory inclusions etc. in consultation with the corporate internet marketing team and/or the hotel search agencies and RDOSM. Negotiate with key partners as necessary.Provide the RDOSM and other appropriate stakeholders with monthly reporting summaries using Google Analytics, vendor reports and property reporting systems and consumer online reviews.Liaise with digital media outlets, influencers and bloggers to maximize exposure. Negotiating partnerships that deliver maximum ROI.Support public relations department with the online communication component of crisis and issues managementSupport affiliate marketing initiatives through editorial and content management of Key WebsitesQualificationsFamiliarity with Microsoft Content Management tool or other content management platforms.Basic html knowledge an assetFamiliarity with Google Analytics or other web analytics tools and metricsPast experience purchasing online display advertising and coordination online campaignsStrong written communications skillsKnowledge of search engine optimization practices also an assetFast learner; can learn new programs and tasks quickly and effectivelyComfortable working with various Microsoft Office applications; Word, Excel, PowerPointBachelors' degree in communications or related fieldPhysical RequirementsFlexible and long hours sometimes required.Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move object.What We OfferSalary Range : $83,000-$88,000Employee benefit card offering discounted rates in Accor worldwide for you and your family.Excellent Company benefits including medical, dental, vision and life insurance.Personalized development opportunities across Accor's extensive brand portfolio.Ability to make a difference through our Corporate Social Responsibility activitiesCompensation$83,000-$83,000 per year#J-18808-Ljbffr

About the Company

R

RAFFLES