Digital Media Designer II

Digital Media Designer II

Salary

$45,300.00 - $77,000.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

20260708

Agency

Department of Consumer Affairs

Division

Public Information

Opening Date

07/20/2026

Closing Date

8/2/2026 11:59 PM Eastern

Class Code:

BC14

Position Number:

60026428

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN08

Hiring Range - Min.

$45,300.00

Hiring Range - Max.

$48,300.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

All applicants must apply via careers.sc.gov. Failure to provide detailed and complete information will result in your application not being referred.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

OUR MISSION AND VALUES

The South Carolina Department of Consumer Affairs is the state's consumer protection agency. Established in 1974, SCDCA is charged with protecting consumers from inequities in the marketplace through advocacy, mediation, enforcement and education. With an unrivaled complaint processing portal, an award-winning communications staff and a unit dedicated specifically to assisting identity theft and scam victims, SCDCA offers invaluable services to every citizen in SC. An early adopter of social media, SCDCA has a presence on Facebook, Nextdoor, YouTube and more platforms. We're looking for a motivated team member to elevate our social media presence to another level. If you're ambitious, diligent, innovative and willing to offer creative ideas for organic social media growth, apply now!

PRIMARY PURPOSE OF YOUR ROLE

The Digital Media Designer II will help raise awareness about the Department and the services it offers, through social media engagement and outreach and the agency's website.

Day-To-Day Activities: Under limited supervision of Communications Director, incumbent will:

• Develop and execute robust campaigns for various social media platforms, establishing clear objectives and themes, while also adhering to agency brand standards.
• Designs and edits consumer educational materials, reports and other publications.
• Maintain a content strategy and editorial calendar including new and repurposed content, developing strategies to repurpose existing content in the most effective mediums.
• Design unique and on-brand graphics for daily social media content.
• Forecast, measure, analyze, and report impact of campaigns; course-corrects as needed throughout execution.
• Must be able to prepare monthly analytic reports summarizing social media and website activity with minimal errors.
• Coordinate with peers to identify content gaps and opportunities for new content that will drive visits and conversions.
• Edit and maintain agency website, ensuring content is organized in a user-friendly manner and updating documents and pages as necessary.
• Increase engagement by fostering relationships with federal, state and local agencies, community organizations and professional organizations.
• Ability to establish good rapport and provide accurate and timely responses to the public via social media and web platforms.
• Assist in the facilitation of internal projects such as webinars.
• Maintain awareness of new and innovative digital trends and tactics.
• Perform other duties as assigned.

Minimum and Additional Requirements

Minimum Requirements: A high school diploma and relevant experience. An associate degree or a bachelor's degree in a related field may substitute for the required work experience.

ADDITIONAL REQUIREMENTS:

• Experience analyzing social media metrics.
• Knowledge of current website design, best practices and principles.
• Experience developing paid and organic social media campaigns; familiarity with Non-profit marketing.
• Comfortable reaching out to new organizations to develop relationships.
• Strong sense of design.
• Must be able to prioritize tasks and use sound judgment to complete complex special projects with limited guidance under tight deadlines.
• Must be extremely adaptable and able to follow a task or directive through, despite unfamiliarity with task at hand.
• Should have scrupulous focus on professionalism, including dress, timeliness, responsiveness to stakeholders and willingness to support colleagues on high priority needs.
• Ability to learn, organize and present written information in a clear, concise and accurate manner to best address target audience.
• Must be able to generate ideas and pitches for content individually as well as within a team.
• Must be able to interact with people from diverse backgrounds and deal courteously with the general public and staff.
• Exceptional attention to detail.

Preferred Qualifications

Software/Social media Platform Experience

• HootSuite, Google Analytics
• Proficiency and experience with social media applications, including Facebook, Instagram, Nextdoor, and YouTube
• Extensive experience of the Adobe Creative Suite, including InDesign, Illustrator, Premiere and Photoshop
• Microsoft Office SharePoint Server or similar CMS software
• Microsoft Excel, Word, and PowerPoint
• Audiovisual/production experience preferred but not required

Additional Comments

The South Carolina Department of Consumer Affairs offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Are you willing to accept a salary between $45,300 and $48,300?

• Yes
• No

02

What is your experience with social media applications, including Facebook, Nextdoor, YouTube and Instagram?

03

Do you have a strong understanding of how multimedia content integrates with and supports other communications channels (social media, web, special events, etc.)?

04

You believe you meet the minimum qualifications for this position because you have which of the following?

• A high school diploma and relevant experience
• An associates or bachelors degree in communications, marketing, digital media, graphic design, or another closely related field.
• An associates or bachelors degree in communications, marketing, digital media, graphic design, or another closely related field, along with relevant work experience.
• None of the above

Required Question

Employer State of South Carolina

Agency Department of Consumer Affairs Address 293 Greystone Boulevard, Suite 400

P.O. Box 5757

Columbia, South Carolina, 29250-5757

Phone 803-734-4261

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.