Best Practices, Biotech and Pharmaceutical, Budgeting, Business Plan, Business Strategy, Campaigns, Creative Brief, Creative Writing, Cross-Functional, Digital Media, Legal, Marketing Campaign, Media Buying and Planning, Microsoft Excel, Online Marketing, Operations Processes, Process Improvement, Product Requirements Document (PRD), Progress Reports, Project Planning, Project Tracking, Regulations, Reporting Skills, Research & Development (R&D), Standards Development, Strategic Planning, Support Documentation, Team Lead/Manager, Team Player
Department Title and Description: Omnichannel Specialist
The Worldwide Engagement and Channel Planning team (WEPCC) drives zero-based, channel-agnostic engagement, content and measurement strategy and plans across Worldwide Customer Capabilities (WCC), leads digital and media channel planning in collaboration with our business partners, and leads cross-functional teams (business, matrix, agency partners) across WEPCC to execute and optimize those Client digital campaigns, tactics, and programs to meet and exceed business strategy and objectives (including brand, medical, R&D).
Purpose/Objective of the job:
Supports dedicated digital point of contact for brand, their digital agencies and leads cross-functional matrix teams to enable seamless execution of business strategy and lead execution of digital campaigns/tactics
Key Responsibilities and Major Duties:
• Support the WEPCC in the planning and implementation of digital projects, specifically in identification of brand projects to leverage to develop and pull through the development of standards, guidelines and /or templates
• Delivers channel insights and recommendations for ongoing optimization of business plans.
• Draft and deliver creative briefs and other necessary requirements documentation to support the development of digital programs and the production team
• Facilitates cross-functional matrix structure to pull through digital brand campaigns, tactics and programs - driving operational effectiveness, business impact and meet objectives.
• Manage and monitor critical steps in the Legal/Medical/Regulatory (LMR) review process and the Standards Co
• Champion submission of digital material through the LMR review process.
• Work with internal matrix teams and outside agencies/vendors to define project scope, timelines, and deliverables
• Develop and maintain full scale project plans and timelines
• Monitor project status and budget and provide regular reporting on progress, challenges, and solutions
• Partner closely with Production to provide direction and support to project teams and implement changes when needed in order to achieve project objectives
• Collaborate with other Engagement/Planning teams to enable consistency and best practice sharing across the enterprise
• Flex coverage across WEPCC on as-needed basis
Education and Experience:
•Bachelor's Degree is required
•This role is with In Line Team--so experience with Launch is preferred
•Pharma experience preferred
•Candidate should be eager to learn and a self-starter
•Basic Experience with MS Suite--particularly Excel