Overview:
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity:
The Operations Specialist intern will work with internal customers throughout the product launch process. If you have an interest in technology, how things work, and enjoy problem solving and puzzles, this role may be for you! Learn more about our internship program here.
Benefits of joining our team:
- Opportunity to solve interesting and challenging problems within a growing industry
- Collaborative and supportive Agile environment
- Continuous delivery culture
- Opportunities for career growth
Responsibilities:
- Become an operations subject matter expert for the technology behind all brands and products as well as custom product setup. Research operational inquiries and be accessible to help answer questions from internal teams.
- Project manage product setup from product intake to testing and launch. Communicate status on launches and attend internal calls to provide status, challenges, issues.
- Liaison between InComm InCentives and InComm brand and product teams
- Manage CRM tool with new product details and pricing to ensure sales and account management have up-to-date information.
- Process and coordinate digital and physical product builds, implementations and updates
- Attention to detail, strong organizational skills, and the ability to work through complex situations.
- Represent InComm InCentives in a positive, professional, and customer focused manner.
- Other duties as assigned.
Qualifications:
Internship Eligibility and Requirements
- Must be enrolled in a full-time academic program, currently a junior or rising senior enrolled at a local Atlanta University (e.g., Georgia State University, University of Georgia, Kennesaw State University), pursuing a bachelor’s degree in business, MIS, or a related field.
- Expected Graduation: Students must be on track to graduate in May or December 2027.
- GPA Requirements: A minimum GPA of 3.0 or above is required to be considered for the position.
- Location Requirement: This is a remote internship based in Atlanta, Georgia. Applicants must be local to Atlanta, Georgia, and able to work in person (or hybrid, as required).
- Availability: Must be available at least 20 hours per week on weekdays year‑round; schedule is flexible to accommodate academic commitments
Nice to have skills:
- Proficient in Microsoft Office suite including Excel, Word and Outlook.
- Strong interest in technology.
- Strong interpersonal skills, flexibility, and customer service experience.
- Communicate effectively with business professionals.
- Ability to track changes, keep tasks moving forward and meet deadlines.
- Must be a self-starter.
- Strong commitment to customer service.