Digital Operations Manager, DCoE and MarTech, AWS Marketing

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Artificial Intelligence (AI), Automation, Building Codes, Business Operations, Campaigns, Communication Skills, Corporate Policies, Cross-Functional, Customer Support/Service, Customer/Client Research, Data Science, Federal Laws and Regulations, Functional Programming Languages, Machine Tool, Marketing, Marketing Automation Software, Marketing Campaign, Marketing Plan, Marketing Strategy, Online Marketing, Operations Management, Outbound Marketing, Project/Program Management, Requirements Management, State Laws and Regulations, Strategic Planning, Systems Administration/Management, Testing, Time Management

LOCATION

Seattle, WA

POSTED

20 days ago

Description We're looking for a hands-on marketing technologist who can bridge the gap between customer insights, experimentation strategy, and platform execution. This role sits at the intersection of marketing automation, data tooling, and program management. You'll own the design and delivery of internal tools and frameworks that turn fragmented research, experiment outcomes, and performance signals into structured, accessible, and actionable knowledge for the broader marketing org. Key job responsibilities - Build and maintain internal tools and platforms that centralize customer insights, experiment learnings, and performance signals into accessible, reusable formats for the broader marketing team. - Design and drive experimentation programs: define testing frameworks, structure hypotheses, coordinate execution across channels, and synthesize results into actionable recommendations. - Manage projects from scoping through delivery, defining timelines, coordinating dependencies, removing blockers, and keeping cross-functional stakeholders aligned. - Identify and automate repetitive day-to-day marketing tasks using AI-powered tools and no-code/low-code platforms - building intelligent workflows that save time without requiring deep technical expertise. - Partner with engineering, data science, and marketing leads to identify automation opportunities, reduce manual overhead, and improve speed-to-insight. - Translate business requirements into platform configurations, ensuring tools and systems reflect evolving marketing strategies. - Drive adoption of new processes and tools across teams - you'll need to influence without authority, train peers, and iterate based on feedback. Communicate progress, trade-offs, and outcomes clearly to both technical and non-technical stakeholders at multiple levels. Basic Qualifications - 4+ years of development of insights learning agendas and working closely with an insights team to design, execute, and draw clear and compelling insight experience - Experience equally comfortable building strategic marketing plans and executing at a tactical level - Experience building and optimizing multiple, simultaneous marketing campaigns - Experience managing or working within cross-functional marketing and creative teams - Experience building, executing and scaling cross-functional marketing programs Preferred Qualifications - Experience in multi-territory campaign management - Experience in digital marketing and content production timelines and process Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Mountain View - 86,700.00 - 151,700.00 USD annually USA, NY, New York - 86,700.00 - 151,700.00 USD annually USA, WA, Seattle - 82,700.00 - 137,900.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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