Digital Operations Officer Salary: £29,064- £31,537 per annum
Contract: Fixed Term (Until 31st March 2029)
Hours: 37 hours per week ,
Salary: £29,064- £31,537 per annum
Grade G
Contract: Fixed Term (Until 31st March 2029)
Hours: 37 hours per week
Location: Northallerton, North Yorkshire
NYES
NYES is a commercial operation, achieving over £35 million turnover per annum, with ambitions to grow. All of its profit is reinvested back into North Yorkshire, protecting frontline services and communities.
As a 100% traded service, we rely on every member of our team to have a highly commercial and professional approach. Our customers include maintained schools, academies, independent schools, early years settings and more recently other public sector bodies, both within and beyond North Yorkshire, and we continue to grow our customer base thanks to our excellent team.
About the role
The role of Digital Operations Officer, sits within the NYES Hub team, and plays a key role in supporting the delivery and continuous improvement of NYES systems and digital services, ensuring they are efficient, customer-focused, and aligned to wider North Yorkshire priorities in particular, the Best Start in Life (BSiL) programme.
You will support the development and maintenance of digital systems that help deliver a coherent, user-friendly "digital front door", connecting families to early years services, childcare, and support networks.
Helping align NYES digital services with wider developments such as the Best Start in Life platform, Families Information Service, and NHS digital offers and supporting inclusive and accessible digital services.
You will support the wider NYES team by ensuring data is accurate, accessible and used effectively to inform decision making and service improvement.
Supporting the Best Start in Life
This role will contribute to North Yorkshire's ambition that "every baby, child and family has the best start in life", ensuring families and professionals can easily access the information, services and support they need.
Early support and prevention, ensuring families get the right help at the right time Integrated, joined-up services across health, education and family support A shift from analogue to digital services, improving accessibility and user experience Empowering families through easy access to trusted information and resources
As Digital Operations Officer, you will help enable these ambitions by ensuring NYES systems and customer-facing digital services are modern, connected, and responsive to user needs.
Why work for us?
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
Please click our Total Rewards link below to see the full range of benefits available.
Contact
For more information, or an informal conversation, please contact Paul Roberts: Paul.G.Roberts@northyorks.gov.uk
Key Dates:
Closing date: 5th July 2026
Interview Date: 14th July 2026
Venue for Interview: County Hall, Northallerton, North Yorkshire
Key Documents
Job Description
Total Rewards Brochure
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
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Digital Operations Officer
Salary: £29,064- £31,537 per annum
Grade G
Contract: Fixed Term (Until 31st March 2029)
Hours: 37 hours per week
Location: Northallerton, North Yorkshire
NYES
NYES is a commercial operation, achieving over £35 million turnover per annum, with ambitions to grow. All of its profit is reinvested back into North Yorkshire, protecting frontline services and communities.
As a 100% traded service, we rely on every member of our team to have a highly commercial and professional approach. Our customers include maintained schools, academies, independent schools, early years settings and more recently other public sector bodies, both within and beyond North Yorkshire, and we continue to grow our customer base thanks to our excellent team.
About the role
The role of Digital Operations Officer, sits within the NYES Hub team, and plays a key role in supporting the delivery and continuous improvement of NYES systems and digital services, ensuring they are efficient, customer-focused, and aligned to wider North Yorkshire priorities in particular, the Best Start in Life (BSiL) programme.
You will support the development and maintenance of digital systems that help deliver a coherent, user-friendly "digital front door", connecting families to early years services, childcare, and support networks.
Helping align NYES digital services with wider developments such as the Best Start in Life platform, Families Information Service, and NHS digital offers and supporting inclusive and accessible digital services.
You will support the wider NYES team by ensuring data is accurate, accessible and used effectively to inform decision making and service improvement.
Supporting the Best Start in Life
This role will contribute to North Yorkshire's ambition that "every baby, child and family has the best start in life", ensuring families and professionals can easily access the information, services and support they need.
Early support and prevention, ensuring families get the right help at the right time Integrated, joined-up services across health, education and family support A shift from analogue to digital services, improving accessibility and user experience Empowering families through easy access to trusted information and resources
As Digital Operations Officer, you will help enable these ambitions by ensuring NYES systems and customer-facing digital services are modern, connected, and responsive to user needs.
Why work for us?
When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.
Please click our Total Rewards link below to see the full range of benefits available.
Contact
For more information, or an informal conversation, please contact Paul Roberts: Paul.G.Roberts@northyorks.gov.uk
Key Dates:
Closing date: 5th July 2026
Interview Date: 14th July 2026
Venue for Interview: County Hall, Northallerton, North Yorkshire
Key Documents
Job Description
Total Rewards Brochure
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Apply now
Back to search results
Digital Operations Officer
Salary: £29,064 - £31,537 per annum
Posted: 22/06/2026
Closing date: 05/07/2026
Closing time: 23:59
Apply now
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