Digital Performance Specialist 1

GP Strategies Corp

Troy, MI

JOB DETAILS
SKILLS
Advertising, Coaching, Communication Skills, Consulting, Customer Acquisition, Customer Relationship Management (CRM), Customer Retention/Renewal, Lead Management, Market Entry Strategy, Online Marketing, Partner Sales, Performance Metrics, Problem Solving Skills, Regional Sales, Retail, Retail Strategy, Salesforce.com, Search Engine Marketing (SEM), Search Engine Optimization (SEO), Social Media, Technical Support, Time Management, Willing to Travel
LOCATION
Troy, MI
POSTED
7 days ago

Drive Digital Transformation. Empower Dealer Success.

Are you passionate about digital strategy and helping businesses thrive online? As a District Digital Performance Specialist, you'll be the go-to consultant for a group of dealers, guiding them to optimize their digital presence and performance. This role blends strategy, coaching, and execution-making you a key player in shaping the future of automotive retail.

What You'll Do:

  • Act as the primary digital advisor for assigned dealers, driving adoption and success across sponsored digital programs.

  • Partner with District Sales and Aftersales Managers to identify opportunities that boost dealer engagement and performance.

  • Coach dealers on customer acquisition, retention, and satisfaction through cutting-edge digital strategies.

  • Conduct digital assessments, review KPIs, and develop actionable plans to improve results.

  • Coordinate website customizations, resolve vendor issues, and quarterback technical support requests.

  • Lead execution of divisional go-to-market strategies across key digital areas:

  • Websites & digital advertising

  • Consumer marketing

  • Lead management

  • Service optimization

  • Social media & reputation management

  • Digital signage and more

What Makes You a Great Fit:

  • Bachelor's degree and 1-2 years of experience in digital marketing or advertising.

  • Working knowledge of SEO, SEM, social media, CRM, and digital retail strategies.

  • Strong consulting and relationship-building skills-you know how to become a trusted advisor.

  • Excellent communication and time management skills in a fast-paced environment.

  • Ability to travel up to 20% and adapt to varying levels of dealership digital expertise.

Preferred Qualifications:

  • Automotive or dealership experience.

  • Familiarity with Salesforce and performance consulting processes.

About the Company

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GP Strategies Corp

GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. Additional information may be found at www.gpstrategies.com.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Business Services - Other
FOUNDED
1959
WEBSITE
http://www.gpstrategies.com