DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO The Digital Product Development Manager (Document Management) supports the development, delivery, and ongoing management of HCA's document management platform and related integrations. This role partners with business, technology, operations, compliance, and vendor teams to deliver scalable document solutions, support platform operations, and drive continuous improvement.
HOW YOU WILL MAKE AN IMPACT - Document Management Product & Platform Support
- Support the document management platform roadmap, enhancements, and lifecycle management.
- Coordinate document generation, content management, workflows, integrations, and intelligent document-processing capabilities.
- Monitor platform performance and recommend improvements to reliability, scalability, and user experience.
- Application Management & Operations
- Support daily platform operations, maintenance, releases, and production support activities.
- Coordinate vendor and internal team efforts for incident resolution, enhancements, service requests, and ongoing support.
- Maintain operational documentation and support root-cause analysis and issue resolution.
- Project Delivery & Business Support
- Coordinate document management and CRM-related initiatives, including new business, localization, and multilingual capabilities.
- Translate business, compliance, operational, localization, and multilingual servicing needs--including correspondence and servicing capabilities in applicable languages, such as Spanish into documented requirements.
- Support implementation, testing, deployment, and project execution while managing risks and dependencies.
- Product Backlog, Delivery & Quality
- Manage and prioritize backlog items, user stories, defects, and enhancement requests.
- Support Agile delivery activities including planning, testing, release readiness, and post-production validation.
- Ensure solutions meet business, operational, security, and compliance requirements.
Qualifications WHAT YOU WILL BRING TO THE ROLE - 5-7 years of experience in digital product management, enterprise applications, CRM, document management, content management, or technology delivery.
- Required: Bilingual (Spanish)
- Strong understanding of document management platforms, enterprise integrations, operational support, and Agile delivery practices.
- Experience supporting production applications, platform enhancements, releases, vendor management, and issue resolution.
- Experience with document generation, content management, workflows, CRM integrations, or related enterprise solutions.
- Experience working in Agile environments with backlog management, requirements gathering, testing, and implementation activities.
- Experience supporting localization or multilingual solutions preferred.
- Financial services or other regulated industry experience preferred.
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- Relevant certifications in document management, Salesforce, ITIL, cloud technologies, or related disciplines are a plus.
- Strong understanding of document management platforms, enterprise integrations, operational support, and Agile delivery practices.
WE TAKE CARE OF OUR PEOPLE At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights- Hybrid flexibility - 4 days in office, 1 day remote
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