Digital Product Manager - Healthcare AI & Member Digital Experience

Our client, a IT Services and Consulting company, is looking for a Digital Product Manager - Healthcare AI & Member Digital Experience for their Remote location.

Responsibilities:

• The Digital Product Manager is responsible for defining, delivering, and optimizing digital products that improve internal operations experiences.
• This role serves as the bridge between business stakeholders, healthcare operations teams, technology teams, and external vendors tdeliver scalable, compliant, and user-centric digital solutions that drive growth, operational efficiency, regulatory compliance, and stakeholder satisfaction.
• The Product Manager owns product strategy, roadmap, backlog prioritization, and value realization across digital platforms such as Member Portals, Provider Portals, Mobile Applications, Digital Enrollment, and GenAI-enabled solutions.

Product Strategy & Vision

• Define and communicate product vision aligned with organizational goals.
• Develop product roadmaps for digital products and platforms.
• Identify opportunities timprove member, provider, broker, and employer experiences.
• Conduct market assessments, competitive analysis, and emerging technology evaluations.
• Build business cases and value realization plans for digital investments.

Product Delivery:

• Own product backlog and prioritize features based on business value.
• Lead requirements gathering, user story development, and acceptance criteria definition.
• Partner with UX, engineering, operations, and business teams throughout the product lifecycle.
• Drive Agile ceremonies including sprint planning, backlog grooming, and release planning.
• Ensure timely product releases and adoption.

Healthcare Domain & Compliance:

• Ensure products comply with:
• CMS regulations
• NCQA/HEDIS requirements
• HIPAA guidelines
• Interoperability and FHIR mandates
• State and Federal payer regulations
• Translate regulatory changes intproduct enhancements.

Data & Analytics:

• Define product KPIs and success metrics.
• Analyze adoption, engagement, operational efficiency, and customer experience data.
• Leverage analytics and AI insights tdrive product decisions.

Innovation & AI:

• Evaluate and implement AI/GenAI capabilities including:
• Digital assistants
• Intelligent prior authorization
• Appeals and grievances automation
• Provider contract intelligence
• Member engagement personalization
• Care management copilots
• Identify opportunities for automation and operational cost reduction.

Requirements:

• 12-15 years in Digital Product Management with leadership experience driving enterprise digital products.
• Proven track record managing product strategy, roadmaps, and Agile delivery in healthcare organizations.
• Experience with AI Programs
• Healthcare Domain
• Managing product strategy/roadmap
• Years of Experience: 12-15 Years of Experience

Preferred Domain Background

• Health Insurance (Payer)
• Managed Care
• Integrated Healthcare Systems
• Digital Health
• Healthcare Technology

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities