DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO The Digital Product Owner Associate supports product delivery activities by assisting with requirements documentation, backlog maintenance, testing coordination, and stakeholder follow-up under the guidance of senior product team members. This role helps translate business needs into user stories, acceptance criteria, process documentation, and supporting artifacts for review and refinement. The role participates in Agile ceremonies, supports product demos and feedback documentation, and assists with release readiness and continuous improvement activities. This position applies working knowledge of product ownership, business analysis, and digital delivery concepts while supporting customer- and dealer-focused enhancements.
HOW YOU WILL MAKE AN IMPACT Backlog Support & Requirements Documentation- Assist senior product team members in gathering input from business stakeholders and documenting business needs.
- Assist with drafting user stories, acceptance criteria, process flows, and supporting documentation for review and refinement.
- Help maintain backlog items by updating details, attaching documentation, and tracking open questions or follow-up items.
- Support requirement clarification by documenting assumptions, decisions, dependencies, and business rules.
- Assist with ensuring documented requirements align with applicable business processes, controls, and quality standards.
Stakeholder Coordination & Agile Team Support- Coordinate with business, technology, operations, QA, and compliance partners to collect information, clarify documented needs, and support delivery activities.
- Participate in Agile ceremonies, including backlog refinement, sprint planning, standups, sprint reviews, and retrospectives.
- Support stakeholder reviews and product demos by preparing materials, capturing feedback, and documenting action items.
- Summarize stakeholder feedback and provide input to senior product team members for backlog review and prioritization discussions.
- Escalate open questions, risks, or issues to senior product team members for guidance and resolution.
Testing & Release Support- Support test planning and user acceptance testing by preparing test scenarios, validating documented requirements, and recording test results.
- Assist with documenting defects, open issues, and follow-up items during testing and release activities.
- Support release readiness activities, including documentation updates, communication support, training material updates, and issue tracking.
- Help track basic delivery status, adoption indicators, or product performance metrics and prepare updates for review by senior product team members.
Cross-Functional Collaboration- Gather information from internal teams such as UX, data, architecture, security, and support to assist with product documentation and delivery coordination.
- Assist with tracking cross-team dependencies, risks, and issues and communicate status to appropriate product team members.
- Support follow-up on assigned action items to help maintain delivery momentum and team alignment.
Qualifications WHAT YOU WILL BRING TO THE ROLE - Minimum 2-4 years related experience in business analysis, product support, digital delivery, operations support, project coordination, or a related business or technology role.
Preferred:
- Exposure to product ownership, product management, Agile delivery, business analysis, or digital product delivery.
- Experience assisting with requirements documentation, user stories, acceptance criteria, testing support, process documentation, or cross-functional coordination.
- Experience supporting