Digital Product Owner Associate (Sales Enablement)

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values‑driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you're looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The Digital Product Owner Associate supports product delivery activities by assisting with requirements documentation, backlog maintenance, testing coordination, and stakeholder follow-up under the guidance of senior product team members. This role helps translate business needs into user stories, acceptance criteria, process documentation, and supporting artifacts for review and refinement. The role participates in Agile ceremonies, supports product demos and feedback documentation, and assists with release readiness and continuous improvement activities. This position applies working knowledge of product ownership, business analysis, and digital delivery concepts while supporting customer- and dealer-focused enhancements.

HOW YOU WILL MAKE AN IMPACT

Backlog Support & Requirements Documentation

• Assist senior product team members in gathering input from business stakeholders and documenting business needs.

• Assist with drafting user stories, acceptance criteria, process flows, and supporting documentation for review and refinement.

• Help maintain backlog items by updating details, attaching documentation, and tracking open questions or follow-up items.

• Support requirement clarification by documenting assumptions, decisions, dependencies, and business rules.

• Assist with ensuring documented requirements align with applicable business processes, controls, and quality standards.

Stakeholder Coordination & Agile Team Support

• Coordinate with business, technology, operations, QA, and compliance partners to collect information, clarify documented needs, and support delivery activities.

• Participate in Agile ceremonies, including backlog refinement, sprint planning, standups, sprint reviews, and retrospectives.

• Support stakeholder reviews and product demos by preparing materials, capturing feedback, and documenting action items.

• Summarize stakeholder feedback and provide input to senior product team members for backlog review and prioritization discussions.

• Escalate open questions, risks, or issues to senior product team members for guidance and resolution.

Testing & Release Support

• Support test planning and user acceptance testing by preparing test scenarios, validating documented requirements, and recording test results.

• Assist with documenting defects, open issues, and follow-up items during testing and release activities.

• Support release readiness activities, including documentation updates, communication support, training material updates, and issue tracking.

• Help track basic delivery status, adoption indicators, or product performance metrics and prepare updates for review by senior product team members.

Cross-Functional Collaboration

• Gather information from internal teams such as UX, data, architecture, security, and support to assist with product documentation and delivery coordination.

• Assist with tracking cross-team dependencies, risks, and issues and communicate status to appropriate product team members.

• Support follow-up on assigned action items to help maintain delivery momentum and team alignment.

WHAT YOU WILL BRING TO THE ROLE

• Minimum 2-4 years related experience in business analysis, product support, digital delivery, operations support, project coordination, or a related business or technology role.

Preferred:

• Exposure to product ownership, product management, Agile delivery, business analysis, or digital product delivery.

• Experience assisting with requirements documentation, user stories, acceptance criteria, testing support, process documentation, or cross-functional coordination.

• Experience supporting implementation, testing, release activities, or process improvement initiatives.

• Exposure to CRM systems, business process management, digital workflows, or process automation concepts.

• Familiarity with Agile delivery, requirements management, or project tracking tools is a plus.

• Automotive, financial services, dealer operations, customer operations, or sales enablement experience.

• Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent work experience.

• Agile, product ownership, business analysis, process improvement, or project coordination training is a plus.

• SAFe Agile, Certified Scrum Product Owner, Six Sigma, Salesforce, or related certifications are a plus.

• Working understanding of Agile principles, product development lifecycle concepts, and backlog management practices.

• Ability to assist with documenting business requirements, user stories, acceptance criteria, process flows, and supporting artifacts.

• Strong attention to detail with the ability to organize information clearly, accurately, and consistently.

• Effective verbal and written communication skills with the ability to collaborate with business stakeholders, technical teams, and cross-functional partners.

• Ability to manage assigned tasks, track follow-up items, document action items, and meet deadlines with guidance from senior team members.

• Ability to support testing and release activities, including preparing test scenarios, documenting results, tracking defects, and following up on assigned items.

• Analytical and problem-solving skills with the ability to identify issues, summarize options, and escalate recommendations for review.

• Proficiency in Microsoft Office tools such as PowerPoint, Visio, Excel, and Word.

WE TAKE CARE OF OUR PEOPLE

At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.

Benefits Highlights

• Hybrid flexibility - 4 days in office, 1 day remote

• Vehicle perks - monthly vehicle allowance plus purchase and lease discounts

• Comprehensive health coverage - medical, dental, and vision plans

• Employer-funded HSA contributions to help reduce healthcare costs

• 401(k) with company match and immediate vesting from day one

• 100% company-paid life and disability insurance

• Wellbeing benefits including fitness and health resources

• Leadership programs and career development that support continuous learning

• Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 ("CCPA").

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.