Digital Product Owner

Diversified Services Network, Inc. (DSN) is seeking a full-time Digital Product Owner to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer an onsite work model plus full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

As a Digital Product Owner, you will drive end-to-end delivery of key initiatives, helping the team meet 2026 roadmap commitments while building a scalable framework that supports future subscription models, assets, and customer segments. This is a full-time, onsite position based at your choice of our Peoria, IL or Chicago, IL facilities, working five days a week in office alongside a close-knit team of three product owners and one lead product owner.

Key Responsibilities

• Support the lead product owner with customer journey mapping and requirements design across subscription purchase, upgrade, billing, and cancellation workflows.
• Support prioritization of the product backlog and collaborate with engineering, UX, billing, DSP integrations, and regional business teams to deliver high-quality releases.
• Create scalable models to support direct bill customers and multiple payment options.
• Use analytics and Voice of Customer insights to optimize user flows and drive subscription growth.
• Support pilot deployments and phased expansion to additional customer groups and asset types.
• Collaborate with cross-functional teams to define and prioritize features, enhancements, and integrations based on customer feedback, market research, and industry trends.
• Work closely with engineering, design, and business development teams to translate product requirements into detailed user stories, specifications, and acceptance criteria.
• Write detailed product requirements for data structures that support new application or analytic features and functionality.

Team & Work Environment

This role reports to and works closely with the lead product owner as part of a four-person team (three product owners and one lead product owner). This is an onsite position, five days a week in office at your choice of our Peoria, IL or Chicago, IL facilities.

• Bachelor's degree with 2-4 years of relevant experience OR
• 7+ years of relevant experience in lieu of a degree.
• Deep user focus, with the ability to define user problems and design approaches to visualize the information needed to make key decisions.
• Understanding of equipment management and related functions.
• Ability to thrive in an agile working environment with quick turns and frequent iteration.
• Ability to accurately analyze situations, propose alternatives, and reach productive decisions based on informed judgment and input from various stakeholders.
• Effective communication skills, with the ability to transmit, receive, and accurately interpret ideas, requirements, and processes for the intended audience.
• A learning mindset and demonstrated stability of tenure in previous roles.

• 401(k)

• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Expected Compensation: $90,000 - 95,000 per annum