Digital Project Manager

Click Here Labs is seeking a digital project manager to manage high-volume, diverse digital projects across our expanding client portfolio. This role requires someone who thrives in variety, can quickly adapt to unique situations as they arise, and excels at managing multiple concurrent initiatives. The ideal candidate must be flexible, highly organized, detail-oriented, proactive, and comfortable working in a fast-paced, deadline-driven environment. What Youll Be Doing Managing the planning and implementation of diverse digital projects including websites, online advertising campaigns, social videos, email marketing, mobile applications, and emerging digital platforms across multiple industriesDefining, managing, and monitoring scope, budget, timeline, and deliverables for digital projects of all sizes, from simple updates to complex multiphase implementationsLeading multiple digital projects simultaneously while following established processes, methodologies, and best practicesEffectively communicating and collaborating with cross-functional teams and clients to align on priorities, deadlines, and deliverablesManaging day-to-day client relationships for assigned accounts, and serving as primary point of contactProviding efficient issue resolution when conflicts ariseReviewing project deliverables to ensure high-quality, accurate results that fulfill stated objectivesManaging project profitability through proper resource allocation, timeline management, and budget oversightMaintaining comprehensive project documentation including project plans, change requests, status reports, and project retrospectivesLooking for opportunities to improve processes including furthering efficiencies, implementing new tools, and improving communication internally and with clientsOther responsibilities as assigned to support agency growth and client success What Youre Good At Excellent written and oral communication skills, with ability to effectively communicate with diverse clients across multiple industriesExceptional multitasking abilities while paying close attention to details in a fast-paced, deadline-driven environment managing multiple concurrent projectsStrong organizational and time-management skills, with proven ability to prioritize competing demands across multiple client accountsAble to remain level-headed and calm under pressure while managing high-volume workloads and tight deadlinesComfortable working both independently and in a team-oriented, collaborative environmentComfortable working with remote teams and clientsSelf-motivated, with a passion for learning new skills and technologies and staying current with digital marketing trends and best practicesProblem-solving and critical thinking abilities to address unique challenges across different project types and client needs Whats in Your Background Bachelors degree or equivalent work experienceThree or more years of experience in a digital project management role, preferably in an agency environmentComprehensive website project experience, including managing all aspects of the production process: discovery, user experience, creative design, development, quality control, deployment, and maintenanceHigh-volume project coordination experience, with proven ability to manage multiple concurrent digital projectsClient relationship management experience serving as primary point of contact for multiple accounts simultaneouslyExperience with project estimation and budget management across varying projectsExperience with project methodologies (Agile, Waterfall, Scrum, etc.) and ability to adapt approaches based on project needsProficiency with project management tools (Teamwork, Asana, Trello, etc.) and collaborative platformsTechnical aptitude with Microsoft Office Suite (Excel, Word, etc.), Google Workspace (Sheets, Docs, Drive, etc.), and KeynoteFamiliarity with graphics applications (Figma, Adobe Creative Cloud) a plusFamiliarity with content management systems (WordPress, Drupal, etc.) a plusUnderstanding of digital marketing fundamentals including SEO, Google Analytics, and accessibility standards a plus About Click Here Labs Click Here Labs is a privately held full-service digital agency based in Dallas, Texas. We are veterans of Internet production and marketing. Formed in 1995 by a team that foresaw a need for online marketing solutions, we help clients maximize their interactive potential. Our expertise spans multiple channels, including websites, mobile, social, email, online ad units, and emerging technologies.