Digital Transformation and Technology Undergraduate Spring Co-Op

How We Work At Chick-fil-A

Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first.

Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Overview

The DTT Co-Op Program offers participants a unique environment to learn Chick-fil-A's business, culture, and technology in a safe and supportive environment. The program is committed to developing participants personally and professionally through hands-on experience, workshops, mentorship, and project work. Participants have the opportunity to explore both technical and functional tracks, enabling cross-functional skill development. This is a 3 semester Co-Op operating on a non-sequential, every-other-semester, basis. The 1st semester is the Foundations semester for Co-Ops where participants will gain hands-on learning and project experience. The 2nd and 3rd semesters are apprenticeship semesters where Co-Ops are embedded into a team alongside a coach. Co-Ops will rotate college coursework between each semester they serve with Chick-fil-A, Inc. The DTT Co-Op is a separate program from Chick-fil-A's traditional, summer internship program.

• This is a paid opportunity
• Only full-time opportunities are available (Co-Ops are encouraged to not take coursework while working) [TM1.1]
• Must commit to working 3 semesters for Chick-fil-A
• Must have at least 3 semesters of college coursework remaining before graduation and must be pursuing an undergraduate degree in a technical field

Hiring for both Technical and Functional roles.

C1 (first semester of the Co-Op): All DTT C1s complete a 4-5 week bootcamp, upskilling them on relevant skills to help them succeed in project work. C1s serve on teams together to complete two different projects for the remainder of the semester. Possibility to serve in both technical and functional capacities.

C2 (second semester of the Co-Op): Co-Ops are assigned to a project team based on their interest, project impact, business objectives, and team needs. At this stage, Co-Ops select either the engineer or analyst track. Co-Ops are embedded onto an existing project team and contribute directly to that team's goals and initiatives. All teams in our department are eligible to request a Co-Op, so any Chick-fil-A technology is a candidate for a Co-Op project. Function as a junior career member of the team.

C3 (third semester of the Co-Op): Option to remain on current team or try something new. It is virtually the same as C2. Participants are partnered with an Early Talent Coach to support their initiatives. Function as a junior career member of the team.

The Digital Transformation & Technology (DTT) Co-Op will have the opportunity to:

• Leverage cloud technologies to build reliable, scalable, and maintainable products
• Develop proficiency in programming languages such as Java, JavaScript, Python, and Go
• Build impactful technology that serves staff, customers, operators, or team members.
• Cultivate relationships across technical and functional peers and Chick-fil-A Technology leadership
• Solve business critical problems by serving on a team to build innovative solutions

Participants are paired with an Early Talent Coach for the duration of each semester. Early Talent Coaches are a Co-Op's go-to resource for support, work direction, and input.

This program gives participants the opportunity to leverage programming and project management skills in a real-life working environment. Participants get to experience first-hand Chick-fil-A's corporate culture and participate in a range of DTT projects. Participants are presented with leadership opportunities while gaining key skills and perspective necessary for a successful career in DTT at Chick-fil-A, Inc. or in DTT more broadly. To see some of the exciting work the technology team is engaged in, visit our Medium Blog.

Responsibilities

Previous Project Examples:

• Invoice Routing Automation in the cloud
• Full-stack web app to search and filter APIs
• Develop features for IoT devices in the restaurant
• Strategize and execute plan to enhance the Chick-fil-A customer experience
• Support digital workplace transformation for Corporate Staff

Job Responsibilities & Activities:

• Learn about a variety Chick-fil-A systems and technologies
• Contribute to current DTT projects or initiatives with guidance from an Early Talent Coach
• Influence new and innovative ways to solve current business and technical challenges
• Hear from key members of the DTT department to better understand DTT roles and key functions
• Understand Chick-fil-A systems, technologies, and best practices
• Grow technical skills in a variety of domains
• Deepen knowledge of Chick-fil-A history and culture through programmatic experiences

During project(s) Co-Ops are responsible to:

• Deliver project outcomes with support from an Early Talent Coach
• Contribute working software to an agile team
• Leverage resources and skills to contribute meaningfully to a project
• Drive results to meet project timelines
• Tell the story of the potential impact of a project
• Receive guidance on DTT projects or initiatives from an Early Talent coach
• Learn from key members of the DTT department to better understand technology roles and key functions
• Grow in professionalism, executive presence, personal branding, design thinking, and team collaboration

Assignments may include but are not limited to the following:

• Investigate new technologies and services
• Design, develop, and deploy software solutions
• Build technical solutions for Chick-fil-A Restaurants, Corporate Staff, or Customers
• Present solutions to key stakeholders

Required Qualifications (Knowledge, Skills, & Abilities)

• Actively pursuing an undergraduate degree in Computer Science, Computer Engineering, CIS, MIS, Industrial Engineering, HCI, Software Engineering, Computational Media, or other related technical major
• Strong analytical and problem-solving skills
• Excellent communication skills
• Excellent interpersonal and team collaboration skills
• 3 semesters minimum of college coursework remaining
• Interest in long-term career trajectory in a technical field
• Demonstrated creative problem solving, leadership, and strong
• communication skills through class projects, jobs, clubs, and/or internships

Travel Requirements

0%

Required Level of Education

High School Diploma or GED

Relocation Assistance Provided

No