Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is an American chain of beauty stores headquartered in Bolingbrook, Illinois. This Client carries cosmetics, fragrances, nail products, bath and body products, beauty tools, and hair care products.
Job Title: Digital Transportation
Job Title: Digital Transportation
Location: Bolingbrook, IL
Duration: 4 Months
Job Type: Temporary Assignment
Work Type: Remote
Job Description:
Short Description:
- Perform all activities related to collecting and submitting parcel shipment proof of deliveries (PODs) and submitting address reroutes to ensure guest escalations are resolved in a timely manner. This individual works closely with guest services to resol.
Complete Description:
- Perform all activities related to collecting and submitting parcel shipment proof of deliveries (PODs) and submitting address reroutes to ensure guest escalations are resolved in a timely manner. This individual works closely with guest services to resolve escalated parcel shipment items and to maintain a high level of service.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions):
- Collect parcel proof of deliveries (PODs) from carrier base external systems and submit via Guest Services internal systems
- Submit guest requested Address Reroutes to carrier base
- Track escalated POD submissions and address reroute requests via internal database
- Assist Guest Services with escalated parcel transportation issues as necessary
- Communicate delivery information to carriers as requested to successfully ensure delivery
- Manage shipment exceptions, shipment prioritization and expedited shipments. When necessary, assist in tracking shipments and manage daily exceptions to ensure desired service results
- Other duties as assigned
JOB REQUIREMENTS:
- Minimum 1 years of experience working with a Logistics/Distribution/Supply Chain environment preferred
- Working knowledge of SAP. Must be comfortable learning new software.
- Strong analytical skills required
- Previous experience managing vendors/carriers preferred
- Experience in process improvement and best practices preferred.
- Must be self-motivated.
- Strong organization and follow up skills
- Strong communication skills, both written and verbal
- Able to evaluate situations and make informed decisions
- Able to perform multiple tasks at the same time
- Microsoft Office proficiency required, advanced Excel and PowerPoint skills preferred
SPECIAL POSITION REQUIREMENTS:
- Able to talk to vendors, carriers and DC's on the telephone
- Able to maintain a professional image both in person, on the phone and in writing
- Flexibility in daily task assignments as assigned
WORKING CONDITIONS:
- Typical office environment
- Frequent telephone and desktop computer usage.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Numbers & Facts
| Location | Bolingbrook, IL (Remote) |
| Industry | Computer/IT Services |
| Salary | $29.28 |
| Company Size | 100 to 499 employees |
| Year Founded | 2009 |
| Website | http://www.tekwissen.com/ |
About Company
WE THE TEKWISSEN PEOPLE
TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.
To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.
Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.
It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.
Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.Skills
- Analysis Skillsunmatched
- Best Practicesunmatched
- Communication Skillsunmatched
- Desktop PCunmatched
- Diversityunmatched
- Establish Prioritiesunmatched
- Follow Throughunmatched
- Hospitality and Tourismunmatched
- Logisticsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft PowerPointunmatched
- Multitaskingunmatched
- Presentation/Verbal Skillsunmatched
- Process Improvementunmatched
- SAPunmatched
- Supply Chainunmatched
- Time Managementunmatched
- Vendor/Supplier Managementunmatched
- Workforce Managementunmatched
- Writing Skillsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder