Position Overview:
We are seeking a Digital Workplace Systems Analyst to support and administer Microsoft 365 and Exchange environments for a large enterprise organization. This role is primarily focused on Microsoft 365 operations, Exchange administration, and supporting critical messaging and collaboration services.
During the first six months, the primary focus will be supporting Microsoft 365 operations and leading an upgrade of the on premises Exchange environment. Following completion of the upgrade initiative, the role will expand into Microsoft Purview administration, including Data Loss Prevention and eDiscovery responsibilities.
This position is based in Des Moines, Iowa or Omaha, Nebraska.
Responsibilities:
Administer and support Microsoft 365 services in a large enterprise environment
Manage and maintain Exchange Online and on premises Exchange environments
Lead planning, implementation, and execution of Exchange on premises upgrades
Provide day to day operational support, troubleshooting, and administration of messaging and collaboration platforms
Monitor system health, performance, availability, and security of Microsoft 365 services
Support hybrid Exchange environments and migration activities as needed
Collaborate with infrastructure, security, and business teams to ensure reliable service delivery
Document system configurations, operational procedures, and upgrade activities
Assist with governance, compliance, and information protection initiatives
Administer Microsoft Purview solutions including Data Loss Prevention, eDiscovery, and information governance
Qualifications:
5 or more years of experience administering Microsoft Exchange environments
Strong experience supporting both Exchange Online and on premises Exchange
Demonstrated experience leading and implementing Exchange on premises upgrades
Experience supporting Microsoft 365 services in an enterprise environment
Knowledge of hybrid Exchange deployments and migration methodologies
Strong troubleshooting and operational support experience
Experience working with PowerShell for administration and automation
Excellent communication and documentation skills
Preferred:
Experience with Microsoft Purview administration
Hands on experience with Data Loss Prevention and eDiscovery solutions
Experience supporting large enterprise Microsoft 365 environments
Microsoft certifications related to Microsoft 365, Exchange, or Security and Compliance
Tools and Technologies:
Microsoft 365
Exchange Online
On premises Exchange Server
Microsoft Purview
PowerShell
Hybrid Exchange environments