Dillon Product Manager

ITW

Olympia, WA

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JOB DETAILS

SALARY

$80,800–$121,200 Per Year

SKILLS

Analysis Skills, Channel Sales, Communication Skills, Customer Relations, Customer Support/Service, Data Analysis, Direct Sales, Distribution Channel, Electricity, Equal Employment Opportunity (EEO), Establish Priorities, Identify Issues, Industry/Trade Analysis, Inside Sales, Interpersonal Skills, Leadership, Manufacturing, Market Trend Analysis, Marketing, Marketing/Sales Collateral, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Problem Solving Skills, Process Improvement, Product Demonstration, Product Design, Product Development, Product Management, Product Support, Product Testing, Project/Program Management, Regulatory Requirements, Sales Management, Sales Support, Sales Tools, Sales Training, Seminars, Technical Marketing, Technical Support, Testing, Trade Shows, Training/Teaching, Willing to Travel

LOCATION

Olympia, WA

POSTED

30+ days ago

**Job Description:** **Objective of role:** The Dillon Product Manager is responsible for providing support and driving development of the Dillon product portfolio, consisting of force measurement equipment including dynamometers, force gauges, and tension meters. Reporting to the Dillon Segment Manager, this role is focused on driving innovation of mechanical products in an industrial manufacturing environment. The Dillon Product Manager will partner with marketing and engineering teams to help design product improvements and create collateral based on market insights. This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and market requirements, working in collaboration with internal stakeholders to bring to market winning, new solutions. Understanding of customer applications will be imperative to ensure ideal mechanical solutions are realized and delivered. **Expectations:** This position requires troubleshooting aptitude in mechanical engineering or electronics. This person will be a highly motivated individual able to focus on quality issue resolution, reactive troubleshooting, and project management. Strong communication skills are needed to both gather insights and provide support to the sales channel and internal stakeholders. The product manager will be an analytically minded contributor to creating technical resources and marketing collateral for both existing and new products. **Main Duties and Responsibilities:** + Keep current on industry/market trends and regulatory requirements for Dillon applications + Remain aware of the competitive and market landscape to understand customers' alternative solutions and Dillon's relative positioning + Interact with end users and channel partners to comprehend, articulate, and leverage customer applications and values to drive creation of differentiated products + Support the design and development of new products within the Dillon Product Portfolio + Perform product testing, gathering of relevant experimental data, and data analysis in support of product upgrades and new product development + Articulate Dillon's value proposition and product capabilities to train sales and support teams as appropriate, including collaboration in the development of sales tools and marketing collateral + Provide product training and technical support to internal teams, sales channel, and end users + Assist in attending tradeshows in conjunction with the Dillon direct sales team + Contribute to examining potential viability of new applications with Dillon's product portfolio + Log incoming communications and activities related to technical support for analysis to drive product, process, and collateral improvements **Qualifications:** + Associate's degree and/or equivalent ITW experience + 2+ years in Product Management, Product Development, Technical Support, Engineering, or Marketing + Must be proactive and display a high level of initiative + Demonstrated customer service skills + Proficient with Microsoft Office Products to include Outlook, Word, Excel, and PowerPoint + Ability to perform product demonstrations, effectively translating features into values + Ability to adapt to changing circumstances, remain calm in stressful situations, and adjust plans to meet changing needs + Ability to communicate effectively verbally and in writing + Demonstrated ability to lead basic technical training seminars + Requires strong interpersonal skills and the ability to build trust and rapport with the distribution channel, business units, and internal sales teams + Must have valid passport for international travel or ability to obtain one **Preferred Qualifications:** + BS/BA in Engineering or other technical background + Experience in Customer Service / Technical Support / Account Management + Diagnostic logic development + Experience in technical position + Strong mechanical, software, or electrical knowledge + Experience in the design and development phase of new products + Experience in bringing new products to market + Experience with ITW business and products \#LI-Remote **Compensation Information:** $80,800 - $121,200 _ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._ _As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._ _All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

About the Company

ITW

Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.

ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K, Employee Events, Retirement / Pension Plans, Life Insurance, Military Leave

FOUNDED

1912

WEBSITE

http://www.itw.com

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