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Dining Room Host/Hostess

Chick fil A

Delray Beach, FL

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JOB DETAILS
SKILLS
Beverages, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Food Safety, Interpersonal Skills, Leadership, Lift/Move 25 Pounds, Operations Processes, Organizational Skills, Quality Metrics, Restaurant, Safety Process, Team Player
LOCATION
Delray Beach, FL
POSTED
1 day ago
SummaryThe Dining Room Host/Hostess is responsible for creating a welcoming and hospitable environment for guests, ensuring that each customer has an exceptional dining experience. They are expected to provide high-level customer service, maintain cleanliness in the dining area, and go above and beyond to meet the needs of the guestsKnowledge and Experience:* Must be 18 years and older.* Must be available to work the day minimum of three days a week any time between 11 a.m. to 9 p.m.* Prior experience working in customer service industry is referred.* Must be able to lift items over 25 lbs. on a daily basis and stand for long periods of time.* Must be able to work in a fast pace environment.Job Responsibilities (include but are not limited to):* Greets every customer with a warm, friendly attitude and ensures they feel welcome.* Provide Second Mile Service, going above and beyond to ensure excellent customer service.* Provide personal and proactive service to all guests by taking the initiative and offers to refill beverages for guests without being asked.* Goes above and beyond standard service expectations to ensure excellent guest experiences.* Maintains a clean, organized, and welcoming dining environment by cleaning tables, chairs, floors, and windows and doors.* Ensures cleanliness and restocking of condiment stations.* Regularly empties trash bins, monitors cleanliness of the restrooms, play areas and foyer/patio area and cleans to ensure our quality standards are maintained.* Supports the Front of House team by assisting with tasks like stocking, sanitizing and cleaning. This involves carrying loads of 25+lbs on a daily basis.* As needed, supports the Front of House team with cashiering, serving and staging of drinks and deserts.* Follows all Food Safety and cleanliness procedures and ensures operational standards are met, contributing to the overall guest experience.* Honors and encourages others to follow and fulfill the purpose and values of the Chick-fil-A Atlantic Avenue.* Fulfills any other other suitable duties as assigned by the Leader or Director.Skills:* Customer-Oriented: Friendly, positive, and outgoing with strong interpersonal skills.* Service minded: Willingness to be of service to others.* Communication Skills: Ability to communicate clearly, enthusiastically and effectively with team members and customers.* Adaptability: Ability to work in a fast-paced environment and handle situations with a positive attitude.* Detail-Oriented: Attention to detail in both customer service and food handling.* Team Player: Willingness to work in a team environment and assist team members.* Reliable: Dependable and punctual, with a strong work ethic.Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

About the Company

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Chick fil A

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