Dining Room Manager

When you work at The Marshes of Skidaway Island, you have a front-row seat to the amazing life stories of the wisest people on earth. What''s more, you become part of an extraordinary company-one that is investing in the future of senior living by investing in you.

We are a premier senior living community offering Independent Living, Assisted Living, and Skilled Nursing services, where hospitality, meaningful relationships, and exceptional resident experiences are at the heart of everything we do.

The Marshes of Skidaway Island is seeking a hospitality-focused Dining Room Manager to join our Culinary Services team. This exempt leadership role is responsible for the day-to-day management of dining room operations, ensuring exceptional service, team engagement, and memorable dining experiences for residents, families, and guests.

What we offer:

Full-time employees enjoy benefits such as medical, dental, vision, company paid life insurance and voluntary benefits, 401K plan, paid vacation and sick time, paid holidays, scholarship program for employee and dependents, free meals, free parking, annual holiday bonus, special events/recognition programs, and an environment where it feels like family.

Position Summary

The Dining Room Manager provides hands-on leadership and oversight of dining room operations and service staff. This role is responsible for creating a welcoming, hospitality-driven environment that reflects the community''s commitment to excellence while maintaining high standards of service, cleanliness, staffing, and resident satisfaction.

The ideal candidate is a servant leader who is passionate about hospitality, team development, and enriching the lives of older adults through outstanding dining experiences.

Essential Responsibilities Hospitality & Resident Experience

• Deliver an exceptional hospitality experience for residents, families, and guests every day.
• Foster a warm, welcoming, and resident-centered dining environment.
• Build positive relationships with residents and respond promptly and professionally to service concerns and requests.
• Ensure food quality, appearance, presentation, and service standards are consistently achieved.

Dining Room Operations

• Oversee the overall operation, coordination, appearance, and maintenance of the dining room.
• Ensure dining rooms and service areas meet the highest standards of cleanliness, sanitation, safety, and organization.
• Maintain appropriate staffing levels and ensure the dining room is properly stocked and operational at all times.
• Monitor dining room service to ensure standards of speed, accuracy, efficiency, and professionalism are upheld.
• Assist with service during meal periods as needed, including taking orders, delivering meals, and interacting with residents and guests.

Team Leadership & Development

• Lead, coach, train, and develop dining room service staff.
• Conduct employee scheduling, performance management, counseling, and ongoing training.
• Train team members on customer service excellence, serving techniques, table settings, and workstation organization.
• Promote a culture of teamwork, accountability, engagement, and hospitality.

Service Excellence

• Ensure tables are appropriately set and dining areas are presentation-ready.
• Answer questions regarding menu selections and dining services.
• Support meal service by clearing tables and assisting with dishwashing and other operational duties when needed.
• Collaborate closely with Culinary Services leadership to ensure seamless service delivery.

Qualifications Required

• High School Diploma or GED equivalent.
• Minimum of five (5) years of restaurant, hospitality, country club, hotel, fine dining, or senior living experience, including supervisory responsibilities.
• Demonstrated experience leading and developing service teams.
• Strong customer service and interpersonal skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods and perform the physical requirements of dining room operations.
• Must be able to pass a background check and drug screen.

Preferred

• Previous experience in a senior living, resort, club, or upscale hospitality environment.
• Experience managing dining operations in Independent Living, Assisted Living, or Skilled Nursing settings.
• Food Safety or ServSafe certification.

What You''ll Bring

• A passion for hospitality and creating memorable experiences.
• Strong leadership, coaching, and team-building abilities.
• A commitment to excellence and attention to detail.
• Exceptional communication and relationship-building skills.
• A genuine desire to serve and engage with older adults.

If you''re an enthusiastic, compassionate hospitality professional who is passionate about senior engagement and creating exceptional dining experiences, we encourage you to apply. We''d love to get to know you!

The Marshes of Skidaway Island is an Equal Opportunity Employer (EOE).

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