Dir, Labor Relations and HR Policy at Quest Diagnostics
Alert: Scammers may offer fake Quest jobs using LinkedIn and other platforms. Click here to learn more.
Skip to main content
;
Career areas
Phlebotomy Laboratory Specimen processing Drivers Transportation and logistics Customer Service Per diem and on call
Sales Technology Corporate Medical, scientific, and R&D Internships All jobs India based jobs
Who we are
Culture Benefits Upcoming events
What we do
Innovation and insights Start your career with Quest Veterans at Quest Job seeker resources
Job alerts Saved jobs My profile Current employees
Search
Search by Keyword
Search by Location
5 miles 15 miles 25 miles 35 miles 50 miles
Radius
Search
More: Impact Discover a role that empowers some of life's most important healthcare decisions.
Dir, Labor Relations and HR Policy
Apply Save roleSaved role
Category Corporate Location Secaucus, New Jersey Job function Human Resources Job family Employee Relations
Shift Day Employee type Regular Full-Time Work mode Remote
Job DescriptionThe Director, Labor Relations and Human Resources (HR) Policy serves as a strategic leader and subject matter expert on labor relations with an enterprise-wide scope. This role is responsible for leading labor negotiations, interpreting, and ensuring the consistent and effective administration of collective bargaining agreements and grievance procedures and fostering constructive union relationships. The Director will also lead and drive positive employee relations initiatives and will provide critical and expert guidance and consulting on the labor relations impact of business decisions and transactions, helping to proactively manage risk and align labor strategy with operational goals.The Director will be responsible for ensuring that the HR policies and procedures are reviewed and maintained and will establish or review the appropriate governance. This role may work remotely but prefer close to Quest site.National base range $170,000 - $200,000 but actual compensation dependent on location + 20% AIP.Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunities…and so much more!Responsibilities: Duties and ResponsibilitiesThe Director will be part of the Employee Relations COE leadership team and will focus on the following key areas:Labor Relations Oversee and execute the long-term operational strategy, policy, methodology and management of the Labor Relations services, subject to management guidance and approval.Prepare collective bargaining agreement negotiation strategies, lead and conduct negotiations, and perform tasks necessary to finalize signed agreements.Ensure adequate support for integration of acquisitions with respect to the Labor Relations processes and policies, including due diligence and integration. Engage with legal, operations, and other stakeholders to monitor and ensure appropriate conduct of campaigns, elections, or other recognition processes.Lead or support union campaigns and concerted activity events (e.g., union card signing, strikes, employee petitions, etc.) as they arise.Assist and support labor contract administration to include grievance resolution and arbitration advocacy, among other related tasks.Review and evaluate collective bargaining agreements, provide analysis, identify risks, and develop solutions to mitigate risk and support operations.Develop, foster, and maintain constructive union relationships.Positive Employee Relations Lead and support Positive Employee Relations efforts across Quest Diagnostics, including planning and execution of nationwide team projects and initiatives.Develop and maintain a positive ER training curriculum and programs to further develop HR & People leaders.Conduct local / regional climate assessments and trend analysis to anticipate and address labor-related risks.Track and analyze labor relations and HR metrics to identify trends and improvement opportunities.Review Employee Relations communications plans and ensure effective alignment with key stakeholders.Present and deliver labor relations training, projects, business updates, and other initiatives to groups such as, HRBPs, Employee Relations Partners, operational leaders, and/or Quest senior and executive leadership teams.Stay abreast of relevant political, economic, legal, and market developments and trends.Human Resources Policy In partnership with Human Resources, COEs and legal, develop and maintain company HR policies.Establish or update robust and scalable processes and systems to ensure effective Labor Relations support within Quest.Provide subject matter expertise in specialized regulatory areas (e.g., EEOC, ADA, OFCCP, FMLA, WARN Act, FLSA, trade unions, etc.).Qualifications: Bachelor's degree in human resources, Labor Relations, or related field, or equivalent professional work experience.At least 10+ years of labor negotiations experience as the chief spokesperson/1st Chair negotiator.10+ years of demonstrated experience accurately interpreting and applying employment policies and procedures in a large, complex organization.Strong experience with all aspects of labor relations, including knowledge of the National Labor Relations Act and other labor regulations, acts, or laws. Detailed understanding of union organizing campaigns and recognition processes; the collective bargaining process, multi-employer bargaining, and contract negotiation; labor contract interpretation and administration, handling of grievances, mediation, and arbitration; business acquisition and divestiture; NLRB proceedings; and constructive engagement with labor organizations.Ability to leverage a collaborative and supportive approach to lead and motivate teams and end-to-end management of negotiations.Strong ability to build relationships across all stakeholders to drive LR strategy.Required CompetenciesProven ability to balance multiple priorities, partners, and work streams.Strong facilitation and business partnership skills.Effective communication skills.Demonstrated ability to influence others in an indirect, matrix-based, and virtual environment.Relationship management, coaching and collaboration skills, with leaders at all levels.Strong analytical, project management, initiative, and creative critical thinking skills.Travel: Between 25-50%.60296Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Share this job
Facebook X LinkedIn Email
Explore this location Explore
"I love working here because Quest has been my second family and second home. I''ve experienced a wholesome work environment, and good management."
Featured Jobs Recently Viewed Jobs Saved Jobs
Medical Courier Twinsburg, Ohio 05/20/2026
Sr. Manager, Engineering - Process & Reliability Clifton, New Jersey 05/20/2026
Sales Director Wallingford Center, Connecticut 05/19/2026
No jobs have been saved.
No jobs have been saved.
What it's like to work here
Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more
Benefits We strive to ensure our people live a healthier lifestyle by offering programs and solutions that help you take care of yourself and those you love. Find out how our benefits give you everything you need to live your best life. View more
Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more
Job Seeker Resources | Quest Diagnostics No matter where you are in your journey with us, you''re probably curious about our hiring process. With that in mind, check out some of the most frequently asked questions we get from candidates below. View more
Upcoming events | Quest Diagnostics Our events are the perfect way to meet us and discover more about what it means to choose a career with Quest. Here's the place to keep your calendar up-to-date with all the details of our upcoming virtual and in-person events. View more
Innovations and Insights | Quest Diagnostics We're a customer-first organization dedicated to creating a healthier world. We offer an environment that encourages curiosity. Ready to collaborate with us? Explore the areas below or search all open jobs to discover your next meaningful and challenging role. View more
Students & early career | Quest Diagnostics Whether you are transitioning from high school, college or to civilian life after serving in the military, we have programs that can help you reach your goals - and share in the incredible work we do. At the same time, you'll be able to enjoy the satisfaction that comes with joining a network of 50,000 brilliant minds united by a shared passion to build a healthier future. View more
Load more
Why get job alerts? To stay in touch with us, we encourage you to sign up for our job alerts. Once registered, we'll match you with current and future career opportunities. You'll also receive updates about Quest news, events, and other exciting opportunities. Sign up today!
Equal employment opportunity
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
Our company Equal opportunities E-Verify Know your rights NLRA employee rights Los Angeles County FCOE
Our company
About us How we operate What we do Corporate responsibility Culture and belonging Actions and insights Suppliers Shop tests
Locations Careers Investors Specialty labs Newsroom
Connect With Us
Facebook X YouTube LinkedIn Instagram
Site map Privacy Terms Cookie Notice Contact us Language assistance / non-discrimination Asistencia de idiomas / Aviso de no discriminación / Privacy Shield Accessibility
Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third-party marks- and -are the property of their respective owners. 2026 Quest Diagnostics Incorporated. All rights reserved. Image content features models and is intended for illustrative purposes only.