Dir Product Management & Delivery

ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Director of Product Management &Delivery(US-remote), you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

This role is responsible for leading and managing the delivery of products from market Product Management conception through development and launch. This role ensures alignment between product strategy, development, and operational execution, driving cross-functional teams to deliver high-quality products on time and within budget. Team members reporting into this role include Software Product Managers, Product Owners, documentation writers, and Business Analysts.

A typical day at ACI for a Director of Product Management and Delivery is:

• Oversee the full product delivery lifecycle, including planning, execution, monitoring, and launch.
• Collaborate with market product management, engineering, architects, support teams, and other stakeholders to define project requirements, timelines, and deliverables.
• Responsible for developing the functional designs of the solution, including clearly defining the business processes and workflows that the solution should support.
• Ensure development and documentation of detailed technical requirements with architects, development leaders, and documentation specialists.
• Monitor progress, manage risks, and resolve issues to ensure successful, timely product launches.
• Lead, mentor, and develop a team of product delivery managers and product owners.
• Facilitate communication between cross-functional teams, providing regular updates and reports on delivery activities.
• Manage grooming sessions with teams, level set release planning with scrum master's and development teams.
• Working in conjunction with market-facing product management and development teams, ensure product documentation is delivered upon feature completion, including comprehensive release notes to meet business commercialization & launch activities.
• Manage and coordinate handover sessions to stakeholders cross-functional teams.
• Champion a culture of collaboration, quality, accountability, and innovation within the organization.
• Lead the documentation process, stakeholder updates, and communication about new capabilities and releases.
• Adapt and swiftly manage change of priorities.
• Perform other duties as assigned.

Understand and adhere to all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience needed to succeed in this role:

• Bachelor's Degree in relevant field of study
• Experienced Product Management professional with a minimum of 10+ years leading teams in software as a service product delivery
• Technical Background as a Technical Product Manager, software engineer, architect, or equivalent experience
• Strong understanding of product development methodologies (Agile, Scrum, Waterfall, etc.)
• Experience managing geographically dispersed resources and cross-functional teams
• Analytical mindset with problem-solving abilities and attention to detail
• Experience in technology, SaaS, or digital product environments

Preferred Knowledge, Skills and Experience needed for this role:

• Bachelor's degree, or higher education, in Software Engineering
• Certification in project management (PMP, Agile, Scrum Master, etc.)
• Familiarity with product management software and tools
• Strong customer-focused mindset
• Change management experience

Core Capabilities:

• Ensure Accountability: holding self and others accountable to meet commitments
• Drives Results: consistently achieving results, even under tough circumstances
• Customer Focus: building strong customer relationships and delivering customer-centric solutions
• Cultivate Innovation: creating new and better ways for the organization to be successful
• Collaborates: building partnerships and working collaboratively with others
• Courage: stepping up to address difficult issues, saying what needs to be said

Applicants must be currently authorized to work in the United States on a full-time basis.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package - all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com and reference requisition #18026.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams:

Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.