Benefits:- Bonus based on performance
- Competitive salary
- Paid time off
- Free food & snacks
- Opportunity for advancement
- Training & development
Location: Ellis County / Dallas–Fort Worth, TX (On-Site)
Facility: Phoenix Residential
The Role
We're hiring Direct Care Staff (part-time and full-time) who are calm under pressure, consistent in structure, and genuinely invested in the youth they serve. You'll be a stabilizing presence in the lives of young people navigating some of their hardest moments — supporting daily routines, co-regulating during crises, and collaborating with a treatment team that takes this work seriously.
This is a full-time, hands-on position. It's demanding, meaningful, and not for everyone — but for the right person, it's the most rewarding work you'll do.
What You'll Do
- Supervise youth and maintain a safe, structured, and therapeutic environment
- Support daily routines including meals, school, recreation, and group sessions
- Apply trauma-informed and TBRI strategies to de-escalate challenging behaviors
- Document incidents, observations, and progress notes accurately and on time
- Transport youth to school, medical appointments, and community activities
- Partner with supervisors and clinical treatment teams on individual care plans
What We're Looking For
Required:
- High school diploma or GED
- Age 23 or older (Texas state licensing requirement)
- Valid Texas driver's license with clean driving record
- Ability to pass FBI fingerprinting and drug screening
Preferred (you'll stand out if you have):
- Experience in juvenile detention, behavioral health, psychiatric residential treatment, or group home settings
- Familiarity with trauma-informed care, ABA, or TBRI
- Crisis intervention training (TCI, CPI, or similar)
- Experience supporting youth with IDD or Autism Spectrum Disorder
The right fit looks like:
- Someone who stays regulated when a youth isn't
- Reliable, consistent, and strong on follow-through
- A team player who communicates clearly and documents thoroughly
- Passionate about youth development — not just clocking in
What We Offer
- Competitive hourly pay
- Paid training in trauma-informed care and TBRI
- Clear advancement pathway into Lead Staff and supervisory roles
- A team that supports each other and takes the mission seriously